IT Support Engineer
Role details
Job location
Tech stack
Job description
·Being the first point of contact and support for all IT issues that arise
·IT infrastructure and security across Keyence UK & Ireland's offices
·The ordering and inventory control including, but not limited to IT and phone equipment
·Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
·Support of problems with various Microsoft components
·Various IT projects including new system implementation
·Basic level network infrastructure support and management
·Management of AzureAD, Intune, Windows 11 and Office365. With 3rd line escalation when required.
·IT supplier related activities e.g., Procurement
Requirements
·Degree educated (IT/Business with IT/Computer Science)
·Able to effectively analyse and communicate data
·Successful management of projects within previous role
·Experience working in a corporate IT environment supporting end users
·1+ Years in a 2nd line support role or equivalent IT Support Experience
·CompTIA A+ or similar required
·Must hold a full driving licence
Benefits & conditions
·Starting Salary: £33,000 + location allowance £2,700 (Total £35,700)
·Quarterly Bonus: Minimum £4,000 in Year 1 (guaranteed)
·Private Healthcare: Includes dental, optical, audiology, and subsidised gym membership.
·Pension Scheme: Advanced company pension with Aviva
·Life & Critical Illness Cover
·Employee Assistance Programme
·Fully Expensed Business Travel & Accommodation