Network (AWS) Engineer

The Network (AWS) Engineer is responsible for the day-to-day management, optimisation, and operational delivery of customer AWS environments, with a particular focus on cloud networking. This role ensures that AWS infrastructures are secure, resilient, cost-efficient, and aligned with best practices, while delivering exceptional service experiences consistent with IT Naturally's ISO 20000-aligned service standards and B Corporation values.

The key purpose of the role is to

• Own operational and networking aspects of customer AWS environments, ensuring stability, high availability, and secure connectivity.
• Act as a trusted technical partner, advising customers on cloud networking, hybrid integration, automation, and optimisation.
• Support IT Naturally's 24/7 managed service delivery with proactive monitoring, incident response, and continuous improvement.

Role Responsibilities

Platform & Network Operations

• Manage daily operation of customer AWS environments, including compute, storage, databases, and networking services.
• Design, implement, and manage VPCs, subnets, route tables, NAT gateways, security groups, NACLs, Transit Gateways, Direct Connect, and VPNs.
• Monitor, troubleshoot, and optimise network performance and availability across cloud environments.
• Ensure resilience, high availability, and redundancy of AWS network architectures.
• Apply AWS Well-Architected Framework principles, with emphasis on networking, security, and cost optimisation.

Security & Compliance

• Implement and maintain network and cloud security best practices, including IAM, firewalls, encryption, monitoring, and logging.
• Collaborate with IT Naturally's Cyber Security team to meet embedded security standards and customer compliance requirements (ISO 20000, ISO 27001, NIST).
• Ensure network and platform changes follow IT Naturally's change management processes, with thorough documentation.

Automation & Continuous Improvement

• Maintain and enhance Infrastructure-as-Code (IaC) templates (Terraform, CloudFormation) for networking and platform deployments.
• Develop automation for provisioning, patching, monitoring, and configuration of cloud networks.
• Identify opportunities to improve reliability, reduce manual effort, and optimise costs.

Service Delivery & Customer Experience

• Participate in proactive quarterly business reviews, providing recommendations for network optimisation, automation, and cloud architecture improvements.
• Support incident resolution and technical escalations, providing expert guidance to internal teams and customers.
• Deliver transparent reporting and updates aligned with IT Naturally's service management standards.

Collaboration & Support

• Work closely with Network, Cyber Security, Service Desk, and EUC teams to deliver end-to-end service.
• Participate in a 24/7 on-call rota to maintain service continuity.
• Collaborate with customers to integrate AWS environments with on-premises networks and hybrid cloud solutions.

Do you have experience in Problem management?, * Hands-on experience managing production AWS environments with strong networking responsibilities.

• Deep knowledge of AWS networking services: VPCs, subnets, route tables, NAT, security groups, NACLs, Transit Gateways, Direct Connect, and VPNs.
• Experience with Infrastructure-as-Code (Terraform, CloudFormation) and automation scripting (Python, Bash).
• Understanding of hybrid connectivity, routing, and cloud network security.
• Monitoring and observability experience (CloudWatch, Zabbix, DataDog, etc.).
• Excellent documentation, communication, and problem-solving skills.

Desirable

• AWS Advanced Networking certification or equivalent experience.
• Experience with Fortinet or other firewall/VPN integration in AWS.
• Experience in ISO-certified environments (ISO 20000, ISO 27001).
• Knowledge of multi-cloud or hybrid cloud architectures.
• Interest or experience in sustainable, energy-efficient cloud operations., * AWS: 3 years (required)

• £45,000 - £55,000 per annum, dependent on experience
• Offered initially on a 6-month fixed-term contract (with full benefits), * Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay

Deadline for applications is 31st December 2025

Job Types: Full-time, Fixed term contract Contract length: 6 months

Pay: £45,000.00-£55,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay