Cloud Platform Architect (DevOps/SRE)

Experienced software architect and DevOps professional with expertise in designing, modernizing, and operating cloud-ready platforms based on microservices.

This role will report to the CTO and will lead the technical evolution of the BC Link platform toward a modular, scalable, and cloud-native architecture.

The position is designed to evolve within a structured career development plan, progressively incorporating responsibilities related to platform reliability, multi-tenant cloud operations, and, Software Architecture & Platform Design:

• Define and maintain the architecture roadmap for the transition of BC Link from monolithic to microservices.

• Design service boundaries, APIs, event flows, and data models aligned with domain-driven design principles.

• Establish reusable libraries, and reference templates for backend microservices.

• Lead the definition of non-functional requirements (security, scalability, availability, observability, performance).

• Evaluate and select core technologies for backend services, messaging, databases, and API gateways.

• Perform architectural reviews, support code reviews, and ensure consistency across teams.

• Document architectural patterns, decisions, and system interactions to maintain traceability and audit readiness.

Cloud & DevOps Engineering:

• Design and operate the cloud platform (AWS preferred) supporting BC Link microservices.

• Build and maintain CI/CD pipelines including automated testing, container builds, artifact management, and secure deployments.

• Source Code Management & Git Strategy: Define and maintain Git workflows, branching models, versioning standards, and code management best practices to ensure consistency, traceability, and high-quality delivery across all engineering teams.

• Define and implement Infrastructure as Code using tools such as Terraform or CloudFormation.

• Configure and manage container orchestration environments (ECS, EKS, or equivalent) and service mesh components.

• Implement observability standards: centralized logging, metrics, tracing, dashboards, and alerting.

• Ensure secure management of secrets, IAM roles, network segmentation, and compliance with internal security baselines.

• Perform performance monitoring, capacity planning, and optimization of cloud resources.

System Reliability & Operations:

• Define and apply SRE practices, including SLIs/SLOs, error budgets, and incident management.

• Support controlled deployment, release processes, and staged rollout of backend services.

• Ensure business continuity for BC Link cloud components through redundancy, backups, and disaster recovery readiness.

• Participate in root cause analysis for platform incidents and lead improvements to prevent recurrence.

• Maintain operational documentation for runbooks, architectural blueprints, deployment procedures, and service catalogs.

Technical Leadership & Business Enablement:

• Lead the technical implementation of BC Link's cloud transformation in collaboration with cross-functional teams.

• Work closely with Product, Backend Engineering, and QA to translate requirements into scalable technical solutions.

• Provide technical mentorship to developers to adopt microservices, containerization, and cloud technologies.

• Promote operational excellence and continuous improvement across engineering and deployment teams.

• Support integrations between BC Link and external hospital systems, ensuring secure and consistent API and event-driven communication.

• Drive internal initiatives to improve automation, testing, observability, and development workflows., All Better Care employees are responsible for assuring quality in all they do. The role,including all day-to-day tasks and responsibilities, should therefore be executed while adhering to all applicable Quality Management policies, procedures, and requirements to

• Bachelor's or Master's degree in Computer Engineering, Software Engineering, Telecommunications, or related fields.

• Minimum 5 years of experience in backend architecture, cloud infrastructure, and DevOps engineering (international experience is a plus).

• Strong understanding of distributed systems, microservices, and domain-driven design.

• High level of proficiency in English and Spanish.

• Technical requirements:

• Backend development (Node.js, or equivalent).

• Containers (Docker) and orchestration platforms (ECS/EKS/Kubernetes).

• Cloud platforms: AWS (preferred), Azure is a plus.

• CI/CD tools (GitHub Actions, GitLab CI, Jenkins, or similar).

• Infrastructure as Code: Terraform or CloudFormation.

• Messaging systems (Kafka, SQS/SNS, RabbitMQ, etc.).

• Databases: PostgreSQL, or similar.

• Networking fundamentals: VPC, subnets, load balancers, routing, VPN, security groups.

• Security best practices: IAM, secrets management, least privilege, encryption in transit/at rest.

• Certifications such as AWS Solutions Architect, Kubernetes CKAD/CKA, or similar will be considered a plus.

Soft skills

• Analytical Thinking & Problem Solving: Ability to decompose complex technical challenges into actionable architectural solutions.

• Documentation Discipline: Clear and structured documentation of designs, decisions, and operational procedures.

• Team Collaboration & Mentoring: Ability to guide developers, promote best practices, and ensure consistent architectural alignment.

• Customer & Product Orientation: Understand hospital workflows and technical integration needs to shape practical, scalable platform designs.

• Proactivity & Ownership: Comfortable leading initiatives end-to-end, identifying gaps, and driving improvements.

• Adaptability & Resilience: Able to operate in a fast-paced environment with evolving requirements and regulatory constraints.

• Innovation Mindset: Continuously seek modern practices in cloud, automation, and platform architecture.