Integration Manager
Role details
Job location
Tech stack
Job description
We're looking for an Integration Manager to lead client onboarding for Sardine's fraud and compliance products. You'll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions.
What you'll be doing
- Lead, and develop a high-performing integration team focused on delivering seamless client onboarding and scalable technical solutions.
- Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
- Own APIs, SDK documentation, integration guides, and overall support documents
- Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities
- Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
- Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
- Provide product feedback to internal stakeholders as the eyes and ears on the ground
Requirements
- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external
- 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
- Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
- Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
- Experience with basic SQL querying and JSON payload analysis
- Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)
Benefits & conditions
Compensation: Base pay range of £75,000 - £105,000/ €88,500 - €124,000+ equity with tremendous upside potential + Attractive benefits
Benefits we offer:
- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off, Year-end break, Self care days off
- Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
- 4% matching in 401k / RRSP - US and Canada specific
- MacBook Pro delivered to your door
- One-time stipend to set up a home office - desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
- Unlimited access to an expert financial advisory
Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.