Principal Software Engineer - Full Stack (Bangkok based, Relocation provided)

technical decisions, team health, and enable project delivery in a fast-paced environment. * Bridge the gap between Development and Operations. * Full-stack development for internal portals and tooling. * Review systems design and push for tech adoption. What you'll Need to Succeed * 10+ years of strong engineering background in backend, front-end systems, and proven track record of solving complex problems. * 5+ years of proven experience mentoring software engineering teams. * Strong programming skills in languages such as Kotlin, Scala, Java, C#. * Expertise in JavaScript/TypeScript plus frameworks like React.js. * Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels. * Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and working great as part of a pack. * Experience with Kubernetes for, effective container orchestration

and scaling, * Deep understanding of CI/CD pipelines, automation tools, and practices relevant to machine learning. It's Great if you have * Hands-on experience with technologies like OAuth2, OpenID Connect, SAML, MFA, Zero Trust architecture, AI/ML, Agentic systems and LLMs, chat and voice systems. * Master's or Ph.D. in a technical field. * Experience in programming with Rust, C, or other low-level language. Location: This position is based in Bangkok, Thailand. (Relocation package is provided). Discover More About Working At Agoda * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that

Principal Software Engineer - Full Stack (Bangkok based, Relocation provided) Join to apply for the Principal Software Engineer - Full Stack (Bangkok based, Relocation provided) role at Agoda. About Agoda: Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7 million hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn, and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding, and happiness. We are a skillful, driven, and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team The Customer Platform department is dedicated to making every customer interaction with Agoda smooth, secure, and memorable. Our vision is to build easy-to-use, high-quality platforms that inspire trust and drive innovation across the company. We design and deliver the core systems that support customer experiences at every stage of their journey-from secure sign-in and data protection to personalized support after booking. Our solutions empower teams across Agoda to better understand and serve our customers, whether through advanced automation, intelligent customer engagement tools, or seamless communication channels. With a team of nearly 150 talented professionals from diverse backgrounds, we foster a culture of collaboration, curiosity, and continuous improvement. We're passionate about solving complex challenges and creating technology that truly makes a difference. If you're excited by the idea of shaping the future of customer experience on a global scale, you'll thrive with us. Opportunity The Customer Platforms engineering team at Agoda builds and maintains the core technology powering customer interactions across Agoda's products. We ensure millions of customers enjoy seamless, secure, and personalized experiences from booking to post-stay support. In this Role * Lead and mentor teams of talented engineers working in Customer Platform, focusing on customer security such as Auth, Account Protection, and Customer Experience (GPT automations, real-time channels, voice, chat, and CRM technologies). * Own critical projects, drive technical strategy & vision. * Collaborate with a wide range of stakeholders including tech, product, security, and legal. * Drive