Technical Fleet Administrator

We are seeking for a Technical Fleet Administrator to support its Driver & Vehicle Management Team within the Environment & Transport sector of a local authority. This is a front-facing, office-based role providing administrative, technical and customer-focused support to ensure the efficient operation, compliance, and maintenance of a large vehicle fleet.

The successful candidate will join a supportive team environment, with full training provided.

Daily responsibilities:

• Provide day-to-day administrative support to the fleet team and wider department
• Act as the first point of contact for internal and external customers, handling enquiries and complaints professionally via phone and face-to-face
• Work closely with workshop management to resolve customer queries
• Maintain and update the vehicle management system, ensuring all data is accurate and compliant
• Process invoices, check pricing, collate worksheets and support re-charging activities
• Handle financial queries from suppliers and support invoice and payment processes
• Communicate and rearrange vehicle maintenance schedules with clients
• Assist in monitoring supplier performance and contribute to service evaluations
• Record and understand performance information relating to operational equipment and Health & Safety
• Support vehicle insurance claims by providing accurate documentation
• Prepare for fleet meetings, including taking and distributing minutes
• Run management reports to aid performance monitoring
• Identify and escalate inefficiencies and errors, contributing to continuous improvement
• Manage information securely and report any potential data breaches in line with policy

• Well-organised with strong attention to detail

• Confident working with data, systems and administrative processes

• Comfortable in a customer-facing role, both in person and over the phone

• Strong communication skills with the ability to build positive working relationships

• Able to work collaboratively within a busy, fast-paced operational environment

• Experience in fleet, workshop, transport or similar operational support settings is beneficial but not essential