Information Technology Delivery Manager, Europe

The IT Delivery Manager plays a critical role in aligning technology strategy with business priorities across manufacturing, supply chain, and commercial functions. This position leads a high-performing team of employees and contractors, driving strategic planning, technical execution and talent development within a dynamic Agile Fusion Team environment. The role translates Global IT objectives into actionable plans, manages vendor relationships and budgets, and fosters innovation through modern technologies and methodologies. By leveraging technical expertise and strong business acumen, this leader ensures scalable, high-impact solutions that meet customer expectations and enable continuous improvement. The position also champions a culture of curiosity, inclusivity and growth, while building a robust talent pipeline and promoting Schreiber Foods' values across all interactions. Role & Responsibilities

• Provide input into long-term technology decisions based on frontline observations and emerging trends.
• Translate delivery insights into strategic recommendations for IT leadership.
• Influence prioritization to focus on high-value, technically achievable outcomes.
• Support alignment between business priorities and technical roadmaps across Agile Fusion Team and Global IT.
• Manage a budget, including indirect fixed costs and capital expenditures.
• Oversee vendor relationships, renewals and contracts.
• Collaborate with external technology and vendor partners to leverage best-in-class applications, processes and innovations.
• Translate Global IT strategies and objectives into executable tactical plans.

Leadership & Talent Development

• Provide direct leadership to the team.
• Drive engagement and commitment across their technical resources.
• Foster a culture of curiosity, change agility, adaptability, ownership, responsiveness and continuous improvement.
• Ensure the team operates with a shared understanding of goals, success metrics and IT expectations.
• Actively develop team members through quarterly and annual performance assessments, coaching and stretch assignments.
• Conduct quarterly 9-box reviews for external contractor talent to ensure alignment and performance.
• Play an active role in hiring, onboarding and building a strong talent pipeline for Global IT.
• Ensure partners and teams are well-utilised and continuously developing their skillsets.
• Promote equity through diverse, inclusive teams that value different ideas and perspectives.
• Represent and reinforce Schreiber Foods' values and culture across all team interactions.

Innovation & Business Partnership

• Use past technical experience to review and guide system designs and architecture decisions.
• Monitor and manage resourcing gaps, capacity planning and workload balancing.
• Promote ongoing technical skill development and training across the team.
• Work with business subject matter experts to understand and modernise business processes through automation and transformation.
• Introduce and benchmark innovative technologies, methodologies and industry trends to improve systems and delivery.
• Create space for partners to explore new ways of executing tasks and drive a continuous improvement mindset.
• Stretch partners beyond their comfort zones to identify emerging leaders and foster growth.
• Engage with external peer networks to apply industry-leading practices and bring outside-in thinking to Global IT.
• Ensure teams meet or exceed customer expectations through efficient, timely execution and strong business acumen.

Delivery Execution & Technical Oversight

• Lead Agile delivery for Europe Fusion Agile Team supporting supply chain and manufacturing functions.
• Ensure technical resources evaluate and challenge solution designs to align with enterprise architecture and technical standards.
• Bring a technical perspective into product roadmap discussions to inform feasibility, scalability and dependencies.
• Manage Level 3 support, larger production problems and environment stability.
• Select, negotiate and oversee vendor technical deliverables to ensure quality, timelines and compliance.
• Coordinate cross-team efforts to remove delivery bottlenecks and capability mismatches.
• Monitor delivery progress, manage technical dependencies and ensure compliance with IT governance.
• Leverage Agile Scrum development methodologies to drive results and continuous improvement.
• Enable self-service analytics and data democratization across the organization.
• Lead global execution, rollout and continuous improvement of ERP systems (e.g., Oracle, SAP, etc.).

• Bachelor's Degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, Data Science or a related field. A master's degree is a plus.
• 5-10 years of progressive IT leadership experience, including direct accountability for global delivery teams, technical execution and cross-functional collaboration. 1-3 years of direct supervisory responsibilities is preferred.
• 5+ years in Agile environments, with proven success leading Scrum or Agile Fusion teams across multiple geographies.
• Strong background in software development, systems engineering or data engineering.
• Experience managing Level 3 support and production environments, including on-call rotations and incident escalation.
• Demonstrated success in vendor management, including contract negotiation, performance oversight and integration of external resources.
• Track record of driving process improvement and automation, especially in complex enterprise environments.
• Experience leading diverse, distributed teams, with a focus on talent development, inclusion and global workforce optimisation.
• Demonstrates business acumen in manufacturing, supply chain and commercial with the ability to translate business needs into technical solutions.
• Experience managing budgets and capital expenditures, including vendor contracts and renewals.
• Exposure to cloud platforms (AWS, Azure, GCP), modern development tools (e.g., Jira, GitHub), ERP systems and data technologies (e.g., Databricks, Power BI).
• Strong external orientation, with experience engaging peer networks, benchmarking industry trends and applying best practices.
• Global Delivery & Cultural Fluency: ability to lead and collaborate across diverse, distributed teams in multiple countries; strong cultural awareness and sensitivity to foster inclusion and equity across global teams; experience managing talent in multiple geographies to optimise cost, capability and delivery.
• Strategic Thinking & Business Acumen: ability to translate business strategy into actionable technical plans; good understanding of manufacturing and supply chain domains; skilled in identifying high-value opportunities and influencing prioritisation decisions.
• Change Leadership & Agility: comfortable navigating ambiguity and driving change in complex environments; promotes a mindset of curiosity, adaptability and continuous improvement; capable of transforming business processes through technology and innovation; strong ability to communicate effectively with senior leaders.
• Builds strong relationships across Agile Fusion Teams, Platform Teams, Architecture, Help Desk and external vendors; engages external networks and peer communities to bring in fresh thinking and best practices; develops talent through coaching, stretch assignments and performance feedback.
• Innovation & External Orientation: actively benchmarks industry trends and emerging technologies; brings "outside-in" thinking to challenge norms and improve delivery models; collaborates with technology providers to leverage best-in-class solutions.