Junior ICT Technician

The main purpose of the job is to provide IT support to staff and students. The main duties for this post include:

• Providing desktop support to students and staff in a networked Windows 10 & Apple environment.
• Efficiently manage support tickets through the school's helpdesk system.
• Installation of software (local and networked) and hardware such as PCs, laptops, printers, audio visual equipment etc.
• Identifying the cause of faults and undertaking basic repairs.
• User administration in Active Directory and other subscribed systems.
• Supporting other networked systems such as the VOIP phone and catering systems.
• Troubleshooting wired and wireless network issues.
• Supporting school assemblies and other presentations with any audio visual requirements
• Keeping the inventory of hardware, software and computer supplies up to date.
• Installing print related toner and other consumables.
• Maintaining stock levels of consumables, and re-ordering as required.
• Liaising with vendors for warranty and other repairs.
• Other IT support related requests.

All new staff at Clarion benefit from an excellent induction programme as well as access to our extensive training opportunities. Other incentives in our warm and friendly working environment include access to a clear structure of promotion opportunities, free gym access and regular staff events arranged by our dedicated staff association team.

We are looking to appoint a knowledgeable, flexible and enthusiastic Junior ICT Technician to work across the school, helping to expand and enhance the ICT provision within the curriculum and admin networks. Our ideal candidate will have experience of working in an ICT Support role, have an interest in all aspects of ICT and enjoy working in a school environment.