Senior AI Engineer
Role details
Job location
Tech stack
Job description
We are looking for a highly motivated Customer AI Transformations Engineer to join Miro's Customer AI Transformation (CAIT) team to drive AI transformation engagements with some of our largest & most strategic customers. The role will lead pre-sales efforts and technical implementation of Miro AI solutions for customers through bootcamps, prototyping, piloting and scaling of Miro AI solutions across the customer organization.
Customer AI Transformations Engineer has deep expertise in Large Language Models and autonomous AI agents. The role blends strong technical execution with enterprise-grade deployment discipline and cross-functional collaboration. You will architect intelligent solutions that transform core business functions - product development / software engineering lifecycle, product R&D, sales, marketing, operations - across industries, ensuring secure, compliant, and scalable adoption of AI in complex enterprise environments.
What you'll do
- Do deep discovery with customers around their key business challenges with the purpose to explore whether Miro's AI Innovation Workspace can solve for it
- Design and implement scalable Miro AI applications (Miro blueprints) for enterprise workflows
- Integrate enterprise data using RAG and vector databases
- Apply text pre-processing, chunking, and summarization, context engineering and fine-tune techniques to improve performance of Miro AI solutions
- Develop and orchestrate AI agents
- Ensure robust monitoring, logging, and evaluation of LLM applications
Requirements
Do you have experience in Software development?, Do you have a Master's degree?, * 4 - 6 years in Data Science/Data Engineering at leading tech or AI/Digital consulting firms, with minimum of 2 years experience in Generative AI
- Advanced degree in CS, Applied Math, Physics, or equivalent
- Strong Python/ JS and software development skills
- Deep knowledge of transformers and LLMs (GPT, Claude, Mistral)
- RAG pipelines, vector stores
- Context engineering and fine-tuning
- Enterprise cloud (AWS, GCP, Azure) with Docker/Kubernetes
- Data connection, integration and pipelining skills; integration with SharePoint, Confluence, Salesforce, SAP, ServiceNow etc
- Privacy/compliance/AI risk management; collaboration with architecture, cybersecurity, governance; understanding of AI regulations (e.g., EU AI Act)
- Experience working with customers on solving real life problems under tight deadlines
Benefits & conditions
- Competitive equity package
- Health insurance for you and your family
- Corporate pension plan
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Opportunity to work for a globally diverse team
About the company
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.
Miro is trusted by Dell, Cisco, Deloitte, Okta, Shopify, and many more global companies of all sizes. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 50M+ users worldwide, including more than 100,000 client organizations and 95% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,700 employees in 12 hubs around the world. To learn more, please visit www.miro.com.
