Infrastructure Engineer

This role is primarily focused on day-to-day support and BAU (Business as Usual) requests. The successful infrastructure engineer will be responsible for providing support for key business system, services and users., * Provide daily support across on-prem and cloud-based infrastructure environments

• Respond to BAU requests, incidents, and service tickets in a timely and professional manner
• Oversee the existing IT infrastructure including cloud and virtual environments.
• Maintain the backup and recovery environment for business continuity.
• Monitor system performance, troubleshoot issues, and implement solutions
• Collaborate with cross-functional teams to support project delivery when required
• Document configurations, procedures, and best practices

• Must have experience supporting business infrastructure.
• Must have extensive exposure to the Microsoft stack including Office 365
• Must have working knowledge of virtualisation (e.g., Hyper-V, VMware)
• Skills within Cloud and Networking are desirable but not essential.
• Familiarity with ITIL processes and working in a structured support environment.
• Strong problem-solving and communication skills.

At VIQU IT, we're focused on bringing a knowledgeable and honest approach to IT recruitment, devoting ourselves to improving quality of life for our candidates through excellent IT job opportunities, our clients with high-quality customer service, and our team through continual support and training. As an IT recruitment agency based in Birmingham and Southampton, our recruitment team works with everyone from global conglomerates to innovative SMEs across the UK and beyond, meaning whether you are a seasoned IT contractor or you are in search of your next permanent job, we will be able to support you through the job process. VIQU IT's Specialisms Our wide array of clients and key accounts in the public and private sector, means that we work across the IT spectrum.