Solution Engineer
Role details
Job location
Tech stack
Job description
Overview: Do you thrive in dynamic environments where innovation meets practicality? Join our team as Solution Engineer specializing in Unified Communications and Integrated Systems! In this role you will play a pivotal role in educating, consulting and advising for Shure Collaboration & Conferencing Solutions that keep organizations connected and collaborators in sync. If you're a problem-solving enthusiast with an eye for detail and a knack for translating complex technical requirements into practical solutions, we want to hear from you! You will report to the Director Sales Benelux and the role is based onsite/hybrid in Culemborg (Netherlands). Responsibilities:
- You will collaborate closely with the Sales team to identify customer requirements and propose optimal Shure solutions for complex AV environments.
- You will design and present technical solutions, including system architecture, design integration strategies, and workflow optimization, tailored to customer needs.
- You will deliver technical presentations, product demonstrations, and proof-of-concept sessions to customers, partners, and stakeholders.
- In addition you will support the sales cycle by responding to RFPs/RFIs, preparing technical documentation, and assisting with solution proposals.
- And you will provide advanced technical support for Shure product lines, including software, firmware, networking, and wireless systems.
- You will develop and deliver training programs for customers and partners, including certification, webinars, and hands-on workshops.
- You will gather and communicate customer feedback to inform product improvements and future solution development.
- You will advise customers on product specification, selection, and integration, including complementary technologies (e.g., limiters, equalizers, compressors).
- You will represent Shure at trade shows, industry events, and partner meetings as a technical expert and solution advocate.
- And you will maintain up-to-date knowledge of industry trends, AV standards, and emerging technologies to provide strategic insights and best practices.
- Of course you will also collaborate with internal teams (Product Management, Engineering, Service) to resolve complex technical issues and ensure customer success.
Requirements
Do you have experience in Salesforce?, * Academic degree in a relevant field or equivalent professional experience and minimum 2-3 years of work experience.
- Strong technical background with emphasis on AV, UC/IT, and integrated systems applications.
- Experience in pre-sales engineering, solution design, or technical consulting for AV or UC/IT solutions.
- Solid understanding of audio network protocols, IT infrastructure, and system integration principles.
- Excellent communication, presentation, and relationship-building skills; able to engage both technical and non-technical audiences.
- Fluent in Dutch and English (spoken and written); additional languages are a plus.
- Motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.
- Experience with customer workflow analysis, solution design, and change management is a plus.
- Commitment to continuous learning and sharing of technical knowledge.
- Familiarity with Microsoft Office, SAP, Salesforce, and remote collaboration tools.
- Willingness and ability to travel as required (national and international).