Case Management Software Developer

Do you enjoy solving problems, building smart solutions, and helping people get the best out of technology? We're looking for a Case Management Software Developer to join our team and play a key role in shaping and supporting our legal case management software (SOS Legal).

This is a chance to combine technical expertise with real-world impact helping colleagues deliver outstanding client care while keeping our systems efficient, secure, and future-ready.

Who are Talbots Law?

An employee-owned, full-service law firm built on a rich heritage dating back to 1828. Today we operate across 18 offices in the West Midlands, Staffordshire, Shropshire and Worcestershire, delivering expert legal services to individuals, families and businesses.

We deliver legal services in conveyancing, wills & probate, and family law through to commercial law, employment, litigation and more. As an employee-owned firm, every member of our team has a stake in our success, which fosters a culture of collaboration, ownership and client-centred service.

At Talbots, our employees belong to an inclusive and supportive community where everyone has a voice. They contribute their skills and expertise to meaningful work that makes an impact. They thrive in an environment that fosters growth, innovation and wellbeing.

What do we offer?

• Competitive salaries with annual review.
• Annual tax-free
• profit-share.
• Company salary-sacrifice pension scheme (4% from Talbots : 4% from employees).
• Group Life Insurance (3 x annual salary).
• Enhanced Company Sick Pay.
• Salary Extras
• Financial Health & Wellbeing Provision.
• Bank of Talbots (Annual employee credit for legal fees).
• Salary Sacrifice schemes.

What does the job involve?

• Enhancing and maintaining SOS scripts, functionality, and integrations.
• Troubleshooting and resolving scripting issues raised via help desk logs.
• Designing and specifying solutions for system enhancements requested by the business.
• Developing solutions using SOS Legal's bespoke IDE (and external tools where needed).
• Creating and maintaining document precedent templates tailored to user needs.
• Participating in code reviews to ensure maintainability, security, and coding standards.
• Identifying and tackling technical debt proactively.
• Coordinating testing of solutions with the right stakeholders.
• Handling case management admin (new users, permissions, branches).
• Supporting end users with queries and issues, ensuring smooth system usage.
• Collaborating with and covering team members when required.
• Ensuring compliance with SRA, Lexcel, Law Society Quality Scheme standards, SARs, and accounting requirements.

• Experience with legal case management systems, workflows, or low-code platforms.
• Strong problem-solving skills with the ability to plan effective, timely solutions.
• Confident communicator, both written and verbal.
• A motivated, organised team player with a reliable, structured approach.
• Logical thinker who can explain technical issues clearly and simply.
• Passionate about delivering exceptional client care.
• Excellent organisational skills with the ability to meet strict deadlines.
• Proactive, self-motivated, and eager to learn and grow within the legal sector.