Technical Support Analyst

IT Support Analyst (Contract)

Location: London Duration: Initial 6 month, either extended or made full time there after Rate: £250 per day Outside IR35

Our clilent has been a trusted investment partner for over 40 years, powered by a collaborative and innovative team culture. They're now seeking an IT Support Analyst (Contractor) to join their London office on a hybrid basis (2-3 days per week onsite).

The Role:

• Build, configure, and deploy laptops & end-user devices
• Provide Tier 1 & Tier 2 support across hardware, software & networks
• Support onboarding/offboarding and AV/collaboration tools
• Manage IT inventory & assist with process improvements
• Work with Technical Specialists to resolve complex issues

What You'll Bring:

• Experience supporting Windows & Microsoft 365
• Strong troubleshooting & customer service skills
• Familiarity with ticketing systems (ServiceNow, Jira, Zendesk)
• Basic networking knowledge
• 0-2 years' IT support experience (corporate preferred)

Join a team where inclusion, growth, and innovation are at the heart of everything we

• Experience supporting Windows & Microsoft 365
• Strong troubleshooting & customer service skills
• Familiarity with ticketing systems (ServiceNow, Jira, Zendesk)
• Basic networking knowledge
• 0-2 years' IT support experience (corporate preferred)