IT Technician
Role details
Job location
Tech stack
Job description
young, dynamic, and international team where knowledge sharing and teamwork drive progress. * Flexible working hours: Enjoy a work model based on trust, responsibility, and work-life balance. * Private health insurance: Comprehensive coverage that prioritizes your wellbeing. * Campus benefits: Access to facilities and services on the UPV/EHU campus. * Office perks: Fresh fruit, quality coffee, and an energizing workspace. Your mission As an IT Technician, your mission will be to ensure that all systems, devices, and networks function smoothly so that every department can work efficiently. You'll provide first-line support to users, assist with system maintenance, and contribute to keeping SATLANTIS' technological environment secure and reliable. Your main responsibilities will include: * Providing technical support to users and resolving incidents related to hardware, software, and network connectivity. * Assisting in the configuration and maintenance of workstations, printers, and
Requirements
other IT equipment. * Supporting account and permission management in Windows Active Directory. * Monitoring and reporting basic network and system performance issues. * Managing ticketing tools to track and resolve incidents efficiently. * Supporting data backups and system updates under senior supervision. What will set you up for success * Education: Degree or vocational training in IT Systems, Networks, or a related technical field. * Experience: Up to 3 years in technical support or IT operations, ideally in a corporate or scientific environment. * Technical skills: Basic knowledge of Windows environments, TCP/IP networking, and tools such as DHCP, DNS, or Active Directory. * Tools: Familiarity with ticketing systems, remote management tools, and basic troubleshooting of network devices. * Mindset: Proactive, service-oriented, and eager to learn in a multidisciplinary environment. * Languages: English level B1-B2 and Spanish fluency to communicate effectively with colleagues and external partners. You'll stand out even more if you bring * Basic understanding of Fortigate firewalls, D-Link/FortiAP WiFi, or HP Aruba switches. * Familiarity with system monitoring tools (Zabbix, Nagios) or scripting languages (Bash, PowerShell). * Awareness of cybersecurity best practices and safe IT usage. * Interest in growing toward a more specialized IT or systems role in the future. Ready to start your career in space technology? If you're eager to learn, enjoy solving IT challenges, and want to be part of an organization driving space innovation from the ground up, apply now and join SATLANTIS' mission to keep technology strong, secure, and ready for the next generation of scientific breakthroughs.