Digital and Data Development Officer

To support the delivery of the council's strategies and vision by:

• Enabling the visualisation of data, ensuring that data is presented in a clear, concise, and visually appealing manner using tools such as Power BI.

• Leading the development and implementation of innovative low-code solutions to streamline processes and improve efficiency across the organisation including development of the authorities CRM platform (Firmstep), M365 Power apps and Power Automate.

• Leveraging digital tools and platforms to facilitate seamless data integration and process automation to create efficient, user-friendly solutions that address the needs of various stakeholders within the organisation.

Key Duties and Responsibilities

• Developing the corporate performance management framework in line with best practice and national and local governance requirements.

• Digital Transformation - collaborating with the Council IT provider (Strata), SLT and Service Managers to drive innovation and support in digital transformation through

• System Administration - managing system user access (relating to tools you control) in line with data security and governance policies.

• User Support - Training and supporting end-users on developed tools, applications, and platforms. Serving as the point of contact for technical troubleshooting and maintenance liaising with Strata and services as required.

• Working with colleagues across the organisation (and external) to improve data quality.

• Assist with the communication of data to the public including leading on any open data initiatives that may be developed

• Act as point of contact between strata and SLT/service managers, challenging either side on business requirements if needed. Regularly meet and work developers to ensure the ongoing business requirements of each service are being met.

Either a relevant degree(probably STEM related) or A-levels or Level 4 data analyst., Proven expertise in using Microsoft Power BI for data visualization and reporting. Experience of working in a similar post which includes carrying out research to capture user needs, analysis and presentation of information and/or development of low-code solutions. Ability to work with stakeholders at all levels to understand their business needs