Solution Consultant (Demo Engineer)
Role details
Job location
Tech stack
Job description
This is a unique opportunity for a technically minded individual who loves problem-solving and building tools. You will work closely with Senior Solutions Architects and Pre-sales teams to translate technical features into reliable demo assets. This role is a fantastic launchpad for a career in Solutions Engineering, Product Management, or DevOps., The Solutions Consulting team is rapidly scaling, and we need a technical and hands-on Demo Engineer to be the operational backbone of our global pre-sales efforts. This role is not just about maintenance; it's about innovation, automation, and stability. You will be directly responsible for designing, building, and maintaining the cutting-edge technical environments that showcase the true value and power of our platform to prospective customers., * Maintain Demo Infrastructure: Ensure our master demo environments are always up, running, and performant. You will monitor uptime, manage scheduled maintenance, and troubleshoot "bugs" in the demo instance before they impact a live sales call.
- Scripting & Automation: Write and maintain scripts (e.g., Python, SQL, Javascript) to automate repetitive tasks, such as resetting environments, clearing old data, or spinning up fresh instances for the sales team.
- Implement Demo Data: Collaborating with Product Marketing, you will populate the environment with realistic data sets (dummy users, transactions, logs) so the platform looks "lived in" and credible during presentations.
- Support the Field: Act as the first line of defense for the solution consulting team. When a demo feature isn't behaving as expected, you are the one digging into the logs to find out why and fixing it.
- Feature Implementation: As Engineering ships new features, you will help configure them within the demo environment, ensuring they are properly set up and documented for the sales team to use.
- Documentation: Create clear, step-by-step technical guides and "cheat sheets" that teach the sales team how to navigate new configurations or reset their specific instances.
Requirements
Do you have experience in Scripting?, * 1-3 years of experience in a technical role (e.g., Software Engineer, Junior Developer, Technical Support, QA).
- Technical Curiosity: You enjoy digging into code, inspecting browser elements, or reading API documentation to understand how things work under the hood.
- Cloud Environments: Some experience managing and configuring resources within major cloud computing environments
- Automation Proficiency: Strong aptitude and experience in scripting for automation using languages commonly found in the tech landscape
- Problem Solver: You have a knack for troubleshooting issues and won't stop until you find the root cause.
- Service Mindset: You are empathetic to the high-pressure world of sales and take pride in enabling others to succeed.
- Communication: You can explain technical issues to non-technical stakeholders clearly and effectively.