Senior UX Analyst & Data Intelligence

In this role, you will own and evolve our analytics ecosystem - including tools such as Contentsquare and Heap - ensuring reliable, governed, and actionable data flows across our design processes. You'll also leverage AI and automation to connect data sources, improve efficiency, and accelerate insight generation. Working closely with the our Senior CX Strategist & the PAX team, you'll ensure that data-driven priorities are backed by accurate, accessible, and meaningful analytics - enabling Designers and Researchers to make better, faster decisions., Analytics Ownership & Evolution

• Manage, maintain, and optimize Contentsquare, Heap, and related analytics tools in alignment with Product Design goals.
• Drive the strategic evolution of these platforms to meet emerging business and design needs.

Data Quality & Governance

• Define, document, and enforce standards for data tracking, metrics, and dashboards to ensure data consistency, reliability, and accessibility.
• Establish governance processes that maintain data integrity across platforms.

AI & Data Automation

• Build and deploy AI agents and automated workflows to connect sources such as Hey Marvin, Contentsquare, and Heap, enabling real-time, cross-platform insights.
• Continuously explore and evaluate AI-driven analytics tools to enhance insight discovery and operational efficiency.

Collaboration & Strategy

• Partner with the CX Strategist to align analytics and measurement frameworks with customer experience priorities.
• Collaborate with UX researchers and Designers to translate data into actionable recommendations and design improvements.
• Partner with PAX (Product Analytics team) for deeper product level analytics and events data.

Team Enablement & Support

• Provide dashboards, reports, and ad-hoc analyses to support research and design activities.
• Lead training and enablement initiatives, empowering the team to self-serve insights and interpret analytics confidently.

• Experienced with Contentsquare, Heap, or similar product analytics platforms.
• Skilled in data governance, metrics definition, and dashboard creation.
• Curious and forward-thinking about AI, automation, and emerging technologies in data and design analytics.
• A clear communicator who can translate complex data into simple, actionable insights.
• Collaborative and comfortable working across Product Design, CX functions and Product Analytics team.
• Analytical, detail-oriented, and proactive in driving data-informed design culture.

Ways of working - Our hybrid model blends home with in-office experiences, making space for both. Grow with us - Learning, mentorship & career development programs. Your wellbeing matters - Health benefits, wellness perks & mental health support. A team that cares - Diverse, inclusive, and globally connected. Fair pay & perks - Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We're shaping a more open and sustainable digital future for advertising. At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.