Network Operations Center Engineer

We're supporting a major national infrastructure programme and looking for an experienced NOC Engineer to join a busy Network Management Centre in Taunton. You'll be part of a 24/7 operation responsible for monitoring, triage, and fault management across a large multi-vendor network estate.

This role suits someone who is hands-on in a NOC today, confident working across IP, transmission, and security technologies, and comfortable operating in a high-availability environment.

What you'll be doing

• Active monitoring of network infrastructure across multiple technologies.
• Initial triage, fault identification and fault escalation to vendors, OEMs or third-party providers.
• Managing incident queues, maintaining clear updates, and ensuring timely resolution.
• Working within defined SLAs, playbooks, and operational processes.
• Supporting a 24/7 operation once shifts commence.

Technology environment

Experience with some of the following is highly beneficial:

• Cisco IP networks (SolarWinds monitoring)
• Fortinet firewalls
• Infinera / Nokia DWDM
• OTN / MPLS
• SDH / PDH
• Microwave radio networks

Shift pattern

Standard weekdays (Mon-Fri, 8am-5pm) initially.

Moves to a rotating 24/7 pattern from January, including evenings, nights, weekends and an on-call rest week .

• Background in NOC, network operations or network monitoring.
• Strong fault-finding skills and good judgement around escalation.
• Able to work in a structured environment with critical infrastructure.
• SC clearance required (existing and transferable).