Data Support Officer

We are looking for a Data Support Officer to join us on a 12 month fixed term contract. As the team administrator, you will support the day-to-day service delivery of the Audit Services audit and counter fraud teams.

Your responsibilities will include:

• Collating and managing data for matching exercises and reporting

• Using AI and other data analytics tools to identify fraud and error

• Drafting professional email responses to enquires

• Maintaining and updating case management and counter fraud systems

• Updating the intranet and audit and fraud extranet pages

• 4 GCSE's grades A-C/4-9 including maths and English or the ability to demonstrate, through experience, an equivalent level of numeracy and literacy.
• Strong administrative and data handling skills, with the ability to organise and prioritise your own workload.
• Experience of analysing data
• Good IT skills including proficiency in Microsoft Office packages
• Excellent communication skills

In return, this is a great opportunity to contribute to the continuous improvement of Council services in a supportive and collaborative team.

We also offer:

• A range of flexible working options including a flex-time scheme
• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year
• Access to our Employee Assistance Programme - a 24-hour independent, free and confidential advice and support service
• Family and carer friendly policies
• Access to the Local Government Pension Scheme
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme

This role will work on a hybrid basis, combining working from home with collaborative work in our offices in central Solihull. Flexibility will be required, as you may, on occasion, be required to work outside of normal office hours to fulfil the needs of the service.