IT Solution Architect - CRM
Role details
Job location
Tech stack
Job description
The Solution Architect is an IT professional with strong emphasis on applications, data and technology architectures and a thorough understanding of the Line of Business (Customer & Distribution) being supported. The Solution Architect outlines transversal solutions across functional domains then monitors their implementation (via design authority meetings). The Solution Architect reports directly to the Enterprise Architect of the domain and works in close tandem with Business Architects and Delivery Managers.
As Solution Architect in the Architecture team, you will be responsible for:
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Contributing to the target architecture roadmap of the domain
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Defining the best solution considering target architecture, business KPIs and project constraints (planning, budget, security, NFRs, etc.)
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You reuse existing assets and creating reusable assets when it's possible
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For each functionality, you create the solution architecture which contain application components, integration (services, API, events and file), application cooperation, information and Public Cloud (AWS/Azure) usage views, formalized using Archimate.
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You ensure to connect technology with measurable business value
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You collaborate with the other solution architects, product team (dev and ops engineers) to ensure e2e alignment on the solution
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You take ownership of non-functional requirements specification.
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You communicate the solution and make sure stakeholders and management understand it (to the detail necessary).
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You collaborate with the enterprise architects for strategic direction, and you contribute in the implementation of the target architecture roadmap.
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You challenge and validate/define the scope to ensure that business can take the right decisions for the organization.
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You ensure that initiatives remain aligned with the initial solution architecture to ensure the right result is obtained for the organization.
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You support the business in business process digitization (challenge, simplify…) by proposing innovative solutions.
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Being a sparing partner of lead functional and technical engineers
The ongoing transformation project is focusing on:
- Building transversal customer, broker and employee journeys
- Creating a sustainable architecture that will provide the necessary capabilities supporting all the Customer & Distribution use-cases
- Maximizing the reusability of building blocks to further extend the usage of capabilities to future use-cases
- Providing user-friendly tools to end-users to maximize the quality of service towards brokers and customers
- Leveraging cloud capabilities to maximize flexibility and monitor infrastructure cost (FinOps)
Requirements
- Minimum 5 years of relevant experience
- Fluent in French/English or Dutch/English
- Experience in customer processes in the insurance domain is an asset
- Able to work in an Agile environment
- Quick learner
- Good at networking and influencing
- Result driven
- Very good knowledge of IT market trends and technology evolutions
- Flexible, pro-active, structured and quality oriented
- Team player
Benefits & conditions
An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers, the full reimbursement of public transport, and a cafeteria plan.
The benefits of working at an insurance company
From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products.
A job that respects your personal life and dreams
A flexible schedule of 35 hours per week, 36 days of leave per year to recharge, as well as the option to work partially from home.
You will benefit from sports classes at work, employee wellness programs and trainings, to keep you in great shape, both physically and mentally.
