Jira Application Engineer (all genders)

As a System Engineer for the Workplace Engineering team you will support, operate and extend our tools for Project & Task Management. You will evaluate and implement solutions in the applications provided by our team and support integrating services throughout our organization. INCLUSIVE BY DESIGNAt Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)Full stack administration of our Atlassian infrastructure (Jira and Confluence) Continuously monitor, maintain and optimize performance of our tools Work on the automation of processes and infrastructure Design, develop and test enhancements in alignment with internal business process requirements Triage and resolve complex support requests reported by users Create technical documentation and drive operational excellence in the team

WE'D LOVE TO MEET YOU IF YOU HAVEAt least 4 years of recent industry experience as an expert in the Atlassian ecosystem (Jira, Confluence) A strong sense of ownership, analytical thinking, excellent communication skills (fluent in written & spoken English is a must) and willingness to share knowledge within and outside the team Hands-on experience in working with MySQL / PostgreSQL databases Knowledge in Linux OS server environment Nice to have: Good understanding of programming (Python, Java / Groovy) Experience integrating solutions via API

OUR OFFERZalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer. Employee shares program 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners 2 paid volunteering days a year Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration Work from abroad for up to 30 working days a year 27 days of vacation a year to start Relocation assistance available (subject to prior agreement) Family services, including counseling and support Health and wellbeing options (including Gympass) Mental health support and coaching available Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us The position is based in Berlin. Please note that all applications must be completed using the online form - we do not accept applications via email.