Contracts IT - Senior Scrum Master / Agile Delivery Lead

This is a Belgium Hybrid based role with an excellent immediate start within a Global Consulting company working on supporting large-scale, long-term transformation and application delivery programmes within a complex, highly regulated environment.

A major Belgian financial services organisation is seeking multiple Senior Scrum Masters/Agile Delivery Leads to support large-scale, long-term transformation and application delivery programmes within a complex, highly regulated environment.

This is a senior, hands-on delivery role for experienced Scrum Masters who go beyond facilitation and actively own delivery outcomes. You will work closely with Product Owners, developers, architects, testers, service managers, and business stakeholders to ensure predictable, high-quality delivery aligned with Agile principles and enterprise governance.

The role requires strong autonomy, delivery ownership, and the ability to operate credibly with both technical teams and senior stakeholders., * Agile delivery & Scrum mastery:

• Act as Scrum Master for one or more Agile squads, ensuring the effective application of Scrum and Agile practices
• Facilitate Agile ceremonies including Daily Stand-ups, Sprint Planning, Reviews, Retrospectives, PI Planning, and Scrum-of-Scrums where applicable
• Ensure teams deliver sprint commitments aligned with agreed scope, quality, and timelines
• Protect teams from external distractions while maintaining effective stakeholder engagement

• Delivery ownership & planning:

• Own and track end-to-end delivery for your squad(s), including sprint planning, dependency management, and delivery milestones
• Track and report delivery metrics such as velocity, capacity, predictability, risks, and impediments
• Identify delivery risks and issues early, propose mitigation actions, and escalate where necessary
• Ensure alignment between delivery plans, technical constraints, and business priorities

• Product owner & stakeholder support:

• Support Product Owners with backlog structuring, refinement, prioritisation, and Definition of Done
• Ensure user stories are clear, achievable, and sprint-ready
• Provide transparent delivery status and reporting to stakeholders and management
• Challenge assumptions constructively and promote realistic commitments

• Coaching, leadership & continuous improvement:

• Act as a servant leader and coach, fostering self-organisation, accountability, and continuous improvement
• Promote Agile best practices and contribute to Agile maturity across teams and programmes
• Encourage knowledge sharing, collaboration, and a culture of open feedback
• Mentor less experienced Scrum Masters or team members when required

2 years experience Master (5+ years) English and (French or Dutch), + Typically 4 to 9+ years of experience as a Scrum Master, Agile Delivery Lead, or similar role

• Proven experience in complex, enterprise-scale environments, preferably regulated
• Demonstrated delivery ownership beyond ceremony facilitation

• Agile & delivery expertise:

• Strong knowledge of Agile frameworks and practices (Scrum, Kanban, SAFe, etc.)
• Experience working with cross-functional teams (development, testing, architecture, operations)
• Ability to manage dependencies, risks, and delivery constraints
• Solid understanding of software delivery lifecycles and modern engineering practices

• Tooling:

• Agile delivery tools such as Jira, Confluence, Rally, Azure DevOps, or equivalent
• Familiarity with delivery metrics, reporting, and planning tools

• Soft skills & mindset:

• Strong communication and stakeholder management skills
• Confident in challenging priorities and delivery assumptions constructively
• Pragmatic, solution-oriented, and quality-focused
• Team-oriented with leadership and coaching capability

• Language requirements:

• English: mandatory
• French and/or Dutch: strong advantage

• Nice to have:

• Experience in financial services or other regulated industries
• Exposure to ServiceNow or enterprise ITSM platforms
• Experience supporting large-scale transformations, change initiatives, or Target Operating Model (TOM) delivery
• Exposure to RPA or automation programmes
• Experience operating at programme or ART level

Contracts IT specializes in the provision of contract & permanent IT professionals throughout Europe and the World. One of the key recruiting challenges in today's market is the time, expense and resources to locate, screen and evaluate qualified IT candidates.