ICT Specialist 80 - 100%
Role details
Job location
Tech stack
Job description
Join us as an ICT Specialist at our inclusive company. We empower individuals with disabilities and foster a supportive work environment.
Tasks
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Lead diverse ICT projects and ensure effective software integration.
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Maintain and support ICT systems like servers and networks.
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Provide training and optimize existing software applications., Due to the upcoming retirement of the current position holder, we are looking for a successor as Tasks
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Project responsibility in a wide variety of ICT projects
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Initialization, coordination, and maintenance of interfaces for various software and application systems
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Maintenance and servicing (IMAC/R/D services) of ICT systems such as servers, clients, printers, network components, etc.
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Creation and maintenance of documentation as well as training employees in the use of IT systems & applications
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Analyzing and optimizing existing software applications
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Continuous adaptation of ICT systems to changing needs (improvement of business and production processes, continuous improvement process)
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Participation in handling and resolving IT tickets in 1st & 2nd level support
Requirements
- You need a completed ICT education and relevant certifications.
- Excellent customer service skills with a focus on social competence.
- Strong analytical skills for process improvement and coordination., * Completed basic training EFZ IT specialist EFZ (system technology / business informatics), or other technical basic training
- Advanced technical training as business informatics specialist (federal diploma / HF diploma) or similar qualification
- Certifications MCSA, MS Azure/MS 365 are an advantage
- Professional experience in the ICT environment
- High service and customer orientation with strong social skills
- Analytical and technical skills for process optimization and interface coordination
Offer
- Varied work with a large scope of decision-making
- Flexible working hours
- Possibility to work from home
- Professional and helpful team
- Meaningful and appreciative working environment