Finance Technical Support Specialist - Data

• Provide L1/L2 technical support for our proprietary index and market-data applications, ensuring stable and reliable daily operations
• Monitor end-to-end financial workflows, analyzing data anomalies, pricing deviations, and index calculation behavior
• Support business stakeholders in Hong Kong, Frankfurt, and Toronto with technical finance-related inquiries
• Investigate incidents affecting index calculations and coordinate cross-functional resolution
• Validate index methodology changes, corporate actions, and data feeds prior to release
• Contribute to testing and quality assurance for platform updates
• Maintain documentation of financial processes, controls, and application workflows
• Identify opportunities to automate repetitive tasks or improve data quality controls
• Participate in weekend support rotations for release and pre-market checks, * Special Benefits: Job ticket, access to Corporate Benefits, modern office space with ergonomic set-up, employee lounge, and free beverages and fruits
• Community & Networking: Engage in our various networking events
• Professional Development: Grow both personally and professionally through our diverse training offers, To all recruitment agencies: We do not accept unsolicited CVs/Candidate Profiles. Please do not forward any CVs/Candidate Profiles to any Solactive employee in any location. Any requests for cooperation have to be addressed directly to HR. Any costs associated with unsolicited CVs/Candidate Profiles are not being covered by Solactive.

Are you coming from a finance, banking, or market-data environment and excited to grow deeper into the technical side of FinTech? If you bring strong analytical skills, an understanding of financial instruments, and curiosity about technology, we will train you to operate and support our proprietary index platform. This position offers a clear growth path from finance expertise into technical application support within a global, high-performance environment., * Minimum 3-5 years of experience in financial markets, e.g. market data, trading operations, risk, investment operations, middle office, structuring, or index/ETF operations

• Proficiency in SQL and Linux
• Strong understanding of financial instruments (equities, fixed income, corporate actions, reference data)
• Analytical mindset with interest in technology and willingness to learn application support
• Exposure to basic scripting concepts (Python, VBA, or similar) is a strong plus
• Familiarity with market-data providers (Bloomberg, Refinitiv, ICE Data Services)
• Structured and detail-oriented approach with strong problem-solving skills

Solactive is a technology driven index provider headquartered in Frankfurt, operating globally and growing at a fast pace. Since 2007 we have been developing tailor made and multi asset class index solutions for ETFs and other index linked investment products at competitive prices. We are currently present in Frankfurt, Dresden, Berlin, Toronto and Hong Kong. Our software development and core technology team, responsible for the infrastructure, development, operation and maintenance of our index calculation and publication engine is hiring in Berlin!