IT Project Manager

• Managing medium to large, complex IT projects with multiple workstreams including customer's team and external vendors
• Managing the entire project lifecycle, from initiation to closure including post-implementation support
• Agreeing and capturing the project objectives, high-level scope, timeline, budget and key deliverables with project sponsor and key stakeholders
• Working with project sponsor and key stakeholders on requirements gathering
• Establishing and owning the overall project plan, milestones and timelines
• Proactively identifying, capturing and managing risks, issues, assumptions, dependencies and decisions in an organised, structured and coherent way, escalating risks where necessary
• Managing team capacity and tracking progress across assigned projects
• Seeking an in-depth understanding of how projects impact and contribute to business goals, to help guide risk identification and mitigation
• Directing and motivating project teams by demonstrating effective leadership skills, ensuring commitments are being upheld
• Preparing and proactively disseminating project documentation (e.g. Project Charter, Project Plan, Status Reports & Risk Log) to sponsor and all stakeholders, ensuring it is up to date, fit for purpose and correctly used throughout the project lifecycle
• Managing cross-functional project teams composed of business and technical team members, as well as vendor representatives
• Managing stakeholder relationships and expectations, by providing regular project updates, keeping them appraised on the strategy, adjustments, progress, issue resolution and project results
• Ensuring that the products/deliverables are reviewed and tested, and that they meet the agreed acceptance criteria
• Ensuring the agreed solution is fit for purpose, supportable & is accepted into operational support
• Ensuring that all lessons learnt are captured, and that a benefits realisation plan has been produced.
• Serving as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients
• Weekly reporting to stakeholders or Steering Committee as appropriate on project progress, risks and issues to ensure the project's overall direction and integrity; proactively managing sponsor and stakeholder expectations
• Working with other project managers in the team to deliver wider programmes of work.
• Mentoring and supporting junior members of the team
• Reviewing and providing input into the team's project templates, tools and processes to support continuous improvement

You will be an enthusiastic and dynamic professional who is passionate about delivering a great product and should be excited by the challenges associated with a wide range of projects. The position requires someone that is able to work within a very diverse team and for a wide array of stakeholders in different time zones (both technical and non-technical), and has high organizational and planning skills.

You will have a strong character and a willingness to try new things and "get stuck in". You will be an excellent communicator, have strong organisational skills and have the confidence to challenge stakeholders where necessary., * 6 + years of relevant IT project management experience

• Self-motivated and adaptable, with the ability to work independently or as part of a wider programme team
• Skilled at managing multiple priorities and delivering under pressure in a fast-paced environment
• Highly organized, with strong attention to detail, and experienced in coordinating efforts across multiple teams and time zones
• Proficient in managing multiple projects, stakeholders, and competing priorities simultaneously, ensuring alignment with objectives
• Ability to build strong relationships across the business, with customers, project teams, and 3rd party vendors
• Proven experience with risk, issue, resource, and dependency management
• Experience working with both Agile and Waterfall methodologies
• Strong communication, interpersonal, and teamwork skills
• Proven experience working across various IT platforms
• Proven experience delivering high availability projects on platforms with high transactional demands
• Knowledge of IT concepts and technologies such as networking, storage, virtualization, and cloud
• Knowledge of IT processes; ITIL knowledge highly recommended
• Experience managing and achieving tight deadlines while maintaining quality
• Fluent in English
• Strategic and creative thinking is valued
• Project Management qualification beneficial (PMI/Prince2/ITIL)
• Willingness to travel on an ad hoc basis - as required