eCommerce Specialist

eCommerce Specialist Bei ABB unterstützen wir Industrien dabei, effizienter und nachhaltiger zu werden. Fortschritt ist bei uns keine Option, sondern selbstverständlich - für Sie, Ihr Team und die Welt. Als globaler Marktführer bieten wir Ihnen alles, was Sie brauchen, um diesen Wandel voranzutreiben. Der Weg dorthin ist nicht immer einfach - denn echtes Wachstum erfordert Mut. Aber bei ABB gehen Sie ihn nicht allein. Run what runs the world. Diese Position berichtet an: Chapter Leader eCom Ecosystem & Strategy. Your Role And Responsibilities In this role, you coordinate business needs, digital capabilities, and delivery execution to enable a seamless customer experience across digital tools, acting as a key interface between stakeholders and delivery teams to translate priorities into clear inputs, support timely execution, and ensure the right digital solutions are developed and adopted across markets. The work model for the role is: hybrid. This role is contributing to the Electrification Smart Power globally. You Will Be Mainly Accountable For * Contributing to the evolution of the EL Digital Ecosystem by coordinating initiatives with business stakeholders, LSOs, and internal teams to improve customer and partner experience across digital tools. * Identifying and shaping platform and feature improvements by combining business needs, user feedback, and analytics into clear inputs for delivery teams. * Acting as the business interface for delivery teams, coordinating with IS and partners to support enhancements, integrations, and releases aligned with agreed priorities and roadmaps. * Driving adoption of tools and processes through structured change management, stakeholder engagement, training, and enablement efforts. * Defining and monitoring performance KPIs to evaluate platform effectiveness and supporting data-driven decision making. * Using agile frameworks to support prioritization and delivery planning in collaboration with product, IS, and

cross-functional teams. * Contributing to project budgets and timelines to ensure high-impact delivery within agreed scope, schedule, and cost. * Sharing best practices and lessons learned to strengthen eCommerce capability and promoting continuous improvement across the organization. Qualifications For The Role * Bachelor's or Master's degree in Business Administration, Digital Marketing, Information Systems, or a related field. * 5+ years of experience in digital project coordination, product management, or similar roles within global organizations. * Experience working on digital platforms within large, global, and cross-functional environments, with proven ability to coordinate initiatives across business, delivery, and Information Systems teams. * Working knowledge of digital platforms, including APIs and system integrations, to enable effective collaboration with technical and delivery teams. * Ability to operate within agile delivery frameworks, supporting prioritization, planning, and iterative delivery. * Strong organizational and communication skills, with the ability to translate business needs, user feedback, and data into clear, actionable inputs while maintaining a customer- and partner-oriented mindset. * Ability to work autonomously in a fast-evolving digital environment, navigating ambiguity while maintaining focus on outcomes. What's in it for you? We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward. More About Us ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's