IT Service Delivery & Project Manager

SGS

Municipality of Madrid, Spain

7 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Job location

Remote

Municipality of Madrid, Spain

Tech stack

Azure

Business Software

Software Engineering

Information Technology

Servicenow

Job description

We are seeking an experienced IT professional with a strong background in service delivery and project management to lead application delivery and support within our Corporate IT team. The role combines service delivery and project management responsibilities with a strong focus on coordinating external vendors and supporting the transition of selected services to in-house delivery while ensuring alignment with SGSs technical and operational standards. Key Responsibilities

Lead end-to-end delivery of application being responsible for both their support & improvements (through projects) ensuring overall delivery quality.
Lead internal functional & technical teams in supporting and developing complex business applications.
Managing vendor deliveries for those outsourced applications & for fixed priced projects (ie : non-internalized work).
Ensure the application delivery meets technical and operational standards including security performance and maintainability.
Coordinate with cross-functional teams and ensure compliance with architecture and security guidelines.
Translate complex situations & topics into actionable plans and influence stakeholders across the organization., * Join a globally recognized and stable company a leader in the Testing Inspection and Certification (TIC) industry.
Enjoy a flexible schedule and a hybrid work model .
Access continuous learning opportunities through SGS University and Campus.
Collaborate in a multinational environment with colleagues from various continents.

Requirements

Bachelors degree in IT Computer Science or related field.
Proven experience managing IT projects and service application support with a solid understanding of project management methodologies and the full software delivery lifecycle.
Excellent communication skills with the ability to translate complex technical information into actionable items and effectively influence stakeholders at all levels.

Nice to Have