IT Service Operations Engineer

Role Description & Responsibilities:

• Ensure office alignment to Corporate IT Standards and contribute to corporate projects.
• Provide IT support to Dassault Systèmes employees
• Conduct user orientation and training
• Maintain local IT infrastructure according to business needs and corporate policy (LAN, Server & Storage, Audio-visual, laptops, phones, printers)
• Ensure incident resolution based on Support SLA

Qualifications:

• Bachelor's degree in Computer Science or a related field
• Minimum 3 - 5 years IT Support & Administration Experience
• Solid experience in client PC support in Windows environment
• Proficient in Windows server install and Cisco network / ISP management & troubleshooting
• Knowledge of systems and storage such as: NetApp, Pure Storage Administration and VMware
• Up - to - date certifications preferred (MCP, CCNA, etc.)

What's in it for you?

• Be involved in Global IT projects and deployments
• Work in a culture of collaboration and innovation
• Opportunities for personal development
• Chance to collaborate with a multinational and multidisciplinary team

Management, Développement, Cisco, Network, Infrastructure, Innovation, Science, Windows Server, Storage, Support, Systèmes, Training, Training, VMware, Windows, IT, Operations, Operations, Service, Linux, Mobile devices, Industry, Automation, Design, Manufacturing, Production, Marketing, Power, Product, Transportation