Social Media Specialist
Role details
Job location
Tech stack
Job description
You will lead across both paid and organic, with paid a key priority for 2026, working closely with digital performance, marketing, creative, PR, compliance, analytics and product marketing. You will also oversee community management and step in for escalations when needed., * Lead paid social strategy and ongoing performance optimisation across Meta, TikTok, YouTube and Reddit
- Run creative test cycles, spot winning patterns quickly and drive continual improvement in performance
- Set the creative direction for social, ensuring content is platform native, culturally relevant and refreshed at the right pace
- Build a scalable creative system that maintains high output without compromising quality
- Translate narrative strategy into effective paid testing frameworks that enhance both brand and performance
- Work closely with digital performance, analytics, marketing, creative, PR, compliance and product marketing to align on goals and insights
- Define the role of each social channel across paid and organic, shaping core, emerging and experimental activity
- Guide organic content direction to build trust, credibility and cultural relevance alongside acquisition goals
- Identify cultural signals and platform trends early and convert them into actionable opportunities
- Oversee community management, ensuring consistent, reputation safe engagement and managing escalations when needed
- Manage agency partners with clear briefs, high creative expectations and disciplined performance oversight
- Produce clear insights and narratives for weekly and monthly reviews, highlighting what is working and what needs to change
- Drive experimentation, evaluating new formats, channels and betas and deciding where to test and scale, Customer Success Manager, Client Solutions, Social Media, Part Remote, Part Central LondonClient Solutions Manager, Customer Success Manager required to work for a fast growing Ad-Tech company based in Central London.We ideally want someone from Agency Side or from a Tech..., Your mission Location: London (Hybrid) Tuesday, Wednesday & Thursday in the London Office, Monday & Friday WFH Contract: Fixed-term cover HELLO! is looking for a dynamic Social Media Lead (Cover Role) to oversee and drive performance across all major social platforms -..., Job Description The Role As a senior / Lead python engineer you will join this business at the early stages of a greenfield platform build. You will work closely with the director of engineering and product to deliver a highly scalable backend of a next generation social..., Job Description About the Job We are currently searching for aDeliveryLeader forthe Analytics Media EffectivenessTeam forWesternEuroperegion.You will work together with some of the largestFMCG companies, helping them to make the right choices for their Media investment..., Customer Success Manager, Client Solutions, Social Media, Part Remote, Part Central London Client Solutions Manager, Customer Success Manager required to work for a fast growing Ad-Tech company based in Central London. We ideally want someone from Agency Side or from a...
Requirements
- Strong creative capability, with sharp platform intuition across Meta, TikToK, Reddit and more
- Able to instantly identify what makes content land, with an eye for behaviours, cultural shifts and emerging formats
- Commercially minded, with a solid understanding of CAC, CTR, CPM, conversion windows and creative decay
- Equally motivated by performance outcomes and brand personality
- Confident running paid social at scale, managing always-on and campaign cycles
- Experienced in briefing and holding agencies accountable, and comfortable making swift, calm optimisation decisions
- Hands-on knowledge of TikTok Ads Manager, Meta Ads, YouTube performance and mobile app campaigns
- Clear and confident communicator, able to translate data into compelling narrative
- Reputation aware, understanding the demands of regulated industries
- Experienced in social community management, escalation processes or crisis situations
Nice to haves
- Experience in fintech or other regulated sectors
- Ability to produce short-form video or direct creators
- Familiarity with AI tools for creative production
- Experience with social listening and publishing platforms such as Hootsuite, Community and Social Media Lead London An exciting role as a Community and Social Media Lead has arisen to work for a successful brand based in London. You will have a proven background in building online communities across forums, email and social media, and be...
Benefits & conditions
- Paid social performance is a key driver for for current account customer acquisition at an affordable CAC (we have ambitious targets in 2026)
- Clear and strong narratives that drive higher creative impact
- Our brand shows up in ways that feel modern, sharp and culturally connected
- Organic content is smart, timely and increasingly high engagement
- Community management is disciplined, consistent and reputation-safe
- Incidents are handled confidently, with fast and trusted social comms
- Teams trust you as the social expert who makes things better, sharper and more effective
At Zopa we value flexible ways of working.
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
You'll also have the option of working from abroad for up to 120 days a year* But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. Similar jobs
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