Business Systems & Process Manager
Role details
Job location
Tech stack
Job description
We are looking for an experienced and strategic Communications Manager to lead and deliver a retail-focused internal and corporate communications strategy across our pharmacy estate. You will ensure pharmacy colleagues feel informed, engaged, and inspired, with communications that are clear, relevant, and practical. Using Opus, our core communications and activity-planning platform, you will help drive the successful delivery of our core initiatives and operational priorities across Retail.
This is a pivotal role, combining strategic oversight, stakeholder leadership, and hands-on communications management to ensure our pharmacy teams receive timely, actionable, and engaging information., * Develop, define, and own the Retail communications strategy tailored to frontline pharmacy teams.
- Partner with senior Retail leadership and stakeholders to advise, plan, and deliver audience-specific communications, with Opus as the primary channel.
- Manage the Retail communications calendar to ensure:
- Clear prioritisation for pharmacy teams
- Consistent tone of voice and branding
- Reduced noise and duplication
- Timely, engaging, and actionable messages
- Ensure Opus is the central source of truth for Retail communications with strong governance.
- Optimise communication channels and formats to ensure effective delivery in a busy pharmacy environment.
- Measure and assess the impact of communications using Opus analytics, engagement data, and qualitative feedback.
- Provide line management and strategic leadership to the Communications Co-ordinator/Specialist.
- Lead high-quality content creation and cross-functional collaboration to maximise the impact of communications.
- Develop a fit-for-purpose Retail intranet content model aligned with Opus, improving navigation, search functionality, and role-specific information delivery.
- Partner with Central Operations and the Opus platform team to maximise adoption, engagement, and task completion.
- Plan and manage Retail-specific training sessions, events, and conferences, linking outcomes to follow-up communications via Opus.
- Facilitate effective two-way communication between Support Centre and pharmacy teams, championing colleague voice and innovative ideas.
- Coordinate monthly Retail business performance update calls, ensuring clear, accessible messages and supporting materials., This role offers the opportunity to shape how our pharmacy teams engage with strategic initiatives and operational priorities, making a tangible difference across our retail estate. You'll work at the heart of a dynamic and supportive team, using innovation and digital platforms to enhance colleague experience and drive operational excellence., Job Title: Business Change & Communication Lead Location: Sheffield- 1Days/week Onsite Duration: 6months+ Contract Inside IR35 525GBP/Day Inside IR35 Key roles and responsibilities As the Business change and adoption lead, you will have several challenging..., We are looking for someone who is eager to develop their commercial awareness and really add value to TPPs UK and international opportunities. Ensure all your application information is up to date and in order before applying for this opportunity. You will be responsible..., We're Hiring: Business Systems & Process Manager Salary: Up to £60,000 Hybrid: 2 days per week on-siteWe're looking for a Business Systems & Process Manager to play a key role in driving operational excellence across our manufacturing operations. This is a fantastic...
Requirements
- Strong understanding of retail operations and the realities of communicating in a regulated, fast-paced frontline environment.
- Proven ability to design and deliver strategic retail communications using digital platforms to drive engagement and action.
- Credible and confident in partnering with senior leaders, shaping messages, and constructively challenging where needed.
- Excellent editorial judgement, able to simplify complex information and use feedback to continuously improve communications.
- Collaborative, accountable, calm under pressure, and focused on delivering what works best for colleagues., Job Description Join Busy Bees Leed Farsley as Our Next Nursery Manager! Are you a dedicated Nursery Manager ready to spark joy and learning in young children? If you hold a Level 3 childcare qualification and have two years' leadership experience in early years settings,...
Benefits & conditions
Summary £46,000 - £62,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get..., Senior Project Manager - Curtains and Blinds Salary: From £46,000 subject to experience Location: Leeds, LS15 8GB with regular national travel Full time Benefits: - Competitive salary and benefits package - Opportunity to lead major installation projects and grow with..., Department: Academic/Bath Spa University partnership (BSU) Location: Leeds (On-Site) Salary: 51,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role: We are currently seeking Lecturers to teach across a..., We're Hiring: Business Systems & Process Manager Salary: Up to £60,000 Hybrid: 2 days per week on-siteWe're looking for a Business Systems & Process Manager to play a key role in driving operational excellence across our manufacturing operations. This is a fantastic...
Bid Manager - Commercial & Sales - Ev Charging/Infrastructure - Wales - Hybrid - £50k-£65k + Bonus
EVEREC
Bid Manager - Commercial & Sales - EV Charging/Infrastructure - Wales - Hybrid - £50k-£65k + bonus We are looking for a commercially minded Bid Manager to operate at the centre of a fast-moving sales environment, owning bids from early opportunity through to contract..., Summary You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. 46,000 - 62,000 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings..., Department: Academic/University Of Suffork partnership (Uos) Location: Leeds - On site Salary: 51,000 Type of Contract: Full-Time, Permanent (40 hours per week) - (N.B. sponsorship is not offered for this role) Our Vision: Changing lives through education. The Role: We..., Department: Academic/Pearson Location: Leeds (On-Site) Salary: 51,000 Type of Contract: Full-Time, Permanent (40 hours per week) The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our HND Construction Management...
