Business Change & Communication LeadLocation

We are looking for an experienced and strategic Communications Manager to lead and deliver a retail-focused internal and corporate communications strategy across our pharmacy estate. You will ensure pharmacy colleagues feel informed, engaged, and inspired, with communications that are clear, relevant, and practical. Using Opus, our core communications and activity-planning platform, you will help drive the successful delivery of our core initiatives and operational priorities across Retail.

This is a pivotal role, combining strategic oversight, stakeholder leadership, and hands-on communications management to ensure our pharmacy teams receive timely, actionable, and engaging information., * Develop, define, and own the Retail communications strategy tailored to frontline pharmacy teams.

• Partner with senior Retail leadership and stakeholders to advise, plan, and deliver audience-specific communications, with Opus as the primary channel.
• Manage the Retail communications calendar to ensure:
• Clear prioritisation for pharmacy teams
• Consistent tone of voice and branding
• Reduced noise and duplication
• Timely, engaging, and actionable messages
• Ensure Opus is the central source of truth for Retail communications with strong governance.
• Optimise communication channels and formats to ensure effective delivery in a busy pharmacy environment.
• Measure and assess the impact of communications using Opus analytics, engagement data, and qualitative feedback.
• Provide line management and strategic leadership to the Communications Co-ordinator/Specialist.
• Lead high-quality content creation and cross-functional collaboration to maximise the impact of communications.
• Develop a fit-for-purpose Retail intranet content model aligned with Opus, improving navigation, search functionality, and role-specific information delivery.
• Partner with Central Operations and the Opus platform team to maximise adoption, engagement, and task completion.
• Plan and manage Retail-specific training sessions, events, and conferences, linking outcomes to follow-up communications via Opus.
• Facilitate effective two-way communication between Support Centre and pharmacy teams, championing colleague voice and innovative ideas.
• Coordinate monthly Retail business performance update calls, ensuring clear, accessible messages and supporting materials., This role offers the opportunity to shape how our pharmacy teams engage with strategic initiatives and operational priorities, making a tangible difference across our retail estate. You'll work at the heart of a dynamic and supportive team, using innovation and digital platforms to enhance colleague experience and drive operational excellence., We're Hiring: Customer Service Manager Location : Rotherham Salary £35KA brand-new role with a fast-growing online builders' merchant that puts customers at the heart of everything.This is your chance to shape the customer service vision from scratch - build the team, set..., Role: Procurement ManagerSalary: c.£65,000 plus excellent benefitsOffice based 5 days/weekGrafton Recruitment are working with a large manufacturing business to appoint a site Procurement Manager.You will be responsible for managing a small team of procurement professionals..., Children's Home Registered Manager (2 bed home) Location : Barnsley Contract Type : Full-time, permanent Specific Hours : 39 hours per week Salary: Up to £54,600 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and..., Job OverviewAn exciting opportunity has become available to join our high performing Client Services team as an Account Manager, being the primary point of contact for our new and existing customers here at Paragon.Reporting into the Senior Account Manager, the purpose of..., We're hiring: E-Commerce Manager Location :Rotherham Salary: £45K ️ Holidays: 25 days+ bank holidays + Christmas shutdownReady to take this already thriving company to the next level? This brand-new role puts you in the driving seat of digital strategy, customer...

• Strong understanding of retail operations and the realities of communicating in a regulated, fast-paced frontline environment.
• Proven ability to design and deliver strategic retail communications using digital platforms to drive engagement and action.
• Credible and confident in partnering with senior leaders, shaping messages, and constructively challenging where needed.
• Excellent editorial judgement, able to simplify complex information and use feedback to continuously improve communications.
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