ERP Implementation Planning Manager

numi are partnered with a UK hospitality tech company that's revolutionising the way bars, cafés, restaurants, and pubs connect with their guests. Their platform combines ordering, loyalty, and payments into a seamless experience, helping venues increase repeat visits, spend per guest, and operational efficiency. Integrations with EPOS, CRM, and other hospitality tech are central to their growth, and they're looking for someone to take the lead on making integrations smooth, reliable, and scalable.

This is a hands-on role at the heart of delivery where you'll coordinate across Product, Engineering, QA, and Operations, making sure internal teams and merchant partners are confident in every release.

What You'll Be Doing

Lead Delivery & Planning

• Run daily standups, sprint planning, and backlog grooming with Product and Development teams.
• Track progress and keep 100% visibility across multiple integrations.
• Maintain a prioritised and transparent backlog, ensuring every integration is ready to build.
• Facilitate estimation sessions and weekly planning, keeping delivery on time and on target.
• Act as the go-to expert for integrations, providing guidance and clarity across teams.

Own Releases & Documentation

• Take full ownership of integration release cycles, from development through to production.
• Coordinate QA and Operations for pre-release validation and post-release monitoring.
• Ensure all updates are documented and clearly communicated to internal teams and merchant partners.

Support QA & Testing

• Assist QA with environment setup, debugging, and testing critical integration features.
• Maintain checklists, guides, and documentation for smooth releases.
• Align QA priorities with releases to minimise downtime and issues.

Merchant & Stakeholder Support

• Be the escalation point for high-priority merchant issues.
• Investigate, reproduce, and resolve problems, keeping stakeholders updated on timelines and fixes.
• Maintain demo apps and collateral to support Sales and Commercial teams.

Collaborate Across Teams

• Work closely with Developers, QA, Product, and Ops to remove blockers and enable delivery.
• Ensure clear communication across internal teams and external partners.

How You'll Know You're Winning

• Minimal unplanned downtime (<2%) across integrations.
• A backlog that's clear, prioritised, and transparent.
• Merchants and internal teams feel confident in the reliability and support of integrations.
• Repeatable, documented processes for delivery, QA, and support handoffs., Digital Data & Technology Team Remote (London or Manchester preferred) £75,000 - £80,000 12-month FTC (strong likelihood of extension) The Role We are partnered exclusively with a leading strategy and transformation organisation that is undergoing a major modernisation..., Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator - you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the..., Our blue chip client is seeking highly skilled Senior Implementation Specialists to join their team. As a Senior Implementation Specialist, you will be responsible for implementing and configuring PowerMax and VMAX arrays, as well as providing expert-level support for data..., Role: Delivery Lead Location: Remote(United Kingdom) Clearance level: Transferrable SC Clearance Duration:6 months contract role We are looking for a strategic Operations Delivery Lead to manage high-impact digital and cloud-based initiatives. In this role, you will..., A large global organisation are looking for a Data & AI Program Lead who would be responsible for driving the vision, strategy and execution of data, analytics and AI. This will be an initial 6 - 12 months+ contract with the opportunity for multiple extensions. The role..., Customer Success Manager Location: remote (only within the UK) Salary: up to £85,000 About the role As a Customer Success Manager, you'll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value...

• 3-5 years in Product Delivery, Technical Project Management, or Product Operations.
• Experience managing cross-functional delivery (Product, Dev, QA, Support).
• Comfortable with Jira and Confluence.
• Strong technical literacy - you can read logs, understand APIs, and document data flows.
• Excellent communication skills - written and verbal.
• Detail-oriented, proactive, and calm under pressure.

Nice-to-Have:

• Experience in SaaS or hospitality tech.
• Familiarity with POS/payment integrations (Zonal, Stripe, Square).
• SQL or data querying experience.

This company has a hub in London but are open to taking candidates across the UK who are happy to work remote and travel to client site occasionally.

ERP Implementation Planning Manager Hull Up to £60,000 + benefitsElevation Recruitment Group is delighted to be supporting a leading, forward-thinking organisation in Hull as they look to appoint an ERP Implementation Planning Manager. This is a pivotal hire within the..., HR Path Group, a global leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects. Our 2,500 employees are located in 28 countries. Our mission is to support our clients at every..., Inspired PLC Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to..., All applications to go through Natalie at Kleboe Jardine - nf@kleboejardine.com Dacoll Ltd. is a UK-based managed ICT services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud..., Next Ventures is looking for exceptional SAP leaders to drive large-scale transformation programmes across a variety of industries. You'll work with talented teams delivering innovative, cloud-based solutions for complex, high-profile projects. Please note this is a..., ERP Implementation Planning Manager Hull Up to £60,000 + benefitsElevation Recruitment Group is delighted to be supporting a leading, forward-thinking organisation in Hull as they look to appoint an ERP Implementation Planning Manager. This is a pivotal hire within the... © 2025, Jobsora.com