Solution Architects

Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and high-performing solutions., * Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery.

• Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps.
• Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints.
• Guide development teams in Agile/Scrum environments and ensure solution alignment with best practices and platform standards.
• Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption.
• Own and evolve estimation models, technical collateral, and reusable solution assets.
• Serve as a hands-on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams.
• Provide technical leadership in proposal development and participate in orals, solution reviews, and customer roadmap discussions.
• Act as a resident architect for strategic accounts as needed, supporting long-term customer success., The Role : As a ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices...., Solution Architect - Payments / Cards / Banking Robert Half (an S&P 500 global staffing firm) is supporting a major UK banking programme following a large-scale acquisition. We are seeking experienced Solution Architects with strong payments and cards architecture..., Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required: May be required to travel as per Business requirements. Reports to: Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 /...

• 8+ years of total IT experience with at least 5+ years of deep hands-on ServiceNow experience.
• Proven delivery expertise in at least two or more major ServiceNow product lines (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM).
• Strong architectural understanding of the ServiceNow platform, with ability to lead the end-to-end technical solution lifecycle.
• Experience leading Agile implementations; ideally 3-4 years practicing Scrum in a professional services setting.
• Exceptional communication and stakeholder management skills, with demonstrated ability to advise on technical trade-offs and risks.
• Minimum of two current ServiceNow Certified Implementation Specialist (CIS) certifications and Certified System Administrator (CSA) required.
• Bachelor's Degree or higher in Computer Science, Information Systems, Engineering, or related field.

Preferred Qualifications

• Experience with large-scale ServiceNow transformations or enterprise platform adoption programs.
• Familiarity with integrations, custom app development, and multi-instance architecture.
• Prior experience serving as a trusted technical advisor in both pre-sales and delivery phases.

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