Service Desk Analyst / Systems Administrator

Focus IT has the pleasure with working alongside this well established IT Managed Services Provider., Our client is hiring a Service Desk Engineer to work across 1st, 2nd and 3rd line Support. This a small and dynamic team where you will continue to develop your technical skills.

You will handle incoming technical support incidents, requests and changes.

Management of personal call queue, ensuring calls are closed in a timely fashion.

Provide updates and ensure ongoing customer communication is maintained.

Resolution of calls ranging from simple password resets to complex server queries., Job Description 1st Line IT Service Desk Technician - Office Support Location: London (On-site, 5 days per week) Permanent Hours: 7-hour shifts between 8am-7pm, Monday-Friday Are you the kind of person who enjoys being the "fixer" when tech issues strike? We're looking..., Job Description Trading Desk Operations Engineer - Summer 2026 start Our client is a top tier global proprietary trading firm that blends advanced technology, quantitative rigour and deep market expertise. It is a place where sharp thinkers thrive. You will work alongside..., Trading Desk Operations Engineer - Summer 2026 start Our client is a top tier global proprietary trading firm that blends advanced technology, quantitative rigour and deep market expertise. It is a place where sharp thinkers thrive. You will work alongside highly capable,... © 2025, Jobsora.com

You will be an experienced Support Engineer with 5 or more years' commercial experience with excellent knowledge of Windows, Networking and some Mac exposure.

Typical skills required are Server 2003/ 2008/ 2012, MAC OSX , Exchange 2007/ 2010, Active Directory, Networking Protocols and Microsoft Operating Systems. You are required to have strong commercial knowledge of Windows Server Maintenance, upgrades and Installations.

You will ideally have any certs or working towards CompTIA, MCP, MCA, MTA, MCSA, MCSE, CCENT, CCT, CCNA or CCNP

Any experience working in a Managed Service environment would be great, Experience in a desktop support role Highly proficient in end-user computing technologies; Windows OS, software/hardware support, mobile devices, cloud applications and collaboration tools Knowledge of MS Office 365 cloud technologies Apple MAC support is an added plus..., Job Description Service Desk Lead - London (office based, 4 days per week in the office) - £50,000 to £60,000 Please note: This position does not offer sponsorship. Applicants must have full legal eligibility to work in the UK and be able to commute to the office 4 days...

Estates Helpdesk Manager £44,375 - £52,977 plus excellent benefitsUniversity of the Arts London (UAL) is seeking to appoint the Estates Helpdesk Manager.UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned..., Ashendon Recruitment is delighted to be supporting our client, a respected and long-established Building Services company on Bexley High Street, in their search for an experienced Service Desk Coordinator. This is an excellent opportunity for someone who enjoys working in...