IT Service Design Lead

• Oversee full life-cycle transition delivery, managing scope, timelines, quality, and outcomes across multiple concurrent programmes.
• Provide direction and leadership to cross-functional teams, ensuring accountability, cohesion, and consistent progress.
• Build strong relationships with senior stakeholders, ensuring alignment, expectation management, and confidence throughout delivery.
• Embed IT Service Design principles and operational best practices into all transition plans, ensuring efficient and sustainable service models.
• Identify risks early, track dependencies, and implement mitigation and corrective actions as needed.
• Manage structured handovers from project initiation through delivery and into BAU service towers.
• Apply SOPs and lead service readiness activities, including service rehearsal testing, to ensure smooth go-lives.
• Contribute to business development initiatives and promote best practices across the wider delivery community., MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

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MCS Group has a superb contract opportunity for an experienced Service Design & Transition Manager to lead complex IT service design and transition programmes from inception through to operational readiness. This role is ideal for a structured, adaptable leader who thrives in fast-paced delivery environments and can bring clarity, governance, and operational excellence to large-scale service transitions. Coming from either a Professional Services or Technology background, you will have extensive, demonstrable experience of managing multiple technical work-streams concurrently, bringing projects through to completion., * Extensive experience in IT Service Design and Transition Management across complex, multi-threaded delivery environments is essential.

• Prior experience of managing transformation programmes, technical integrations, and system changes/implementations.
• Proven leadership skills with the ability to guide teams and manage a wide range of stakeholders.
• Highly organised with exceptional attention to detail and strong documentation discipline.
• Excellent written and verbal communication skills.
• Ability to translate technical concepts into clear language for varied audiences.
• Demonstrated ability to manage workload, shifting priorities, and deadlines under pressure., Overview Here at Capita we are seeking an experienced and visionary Head of Network Architecture to lead the design, implementation, and evolution of our global network infrastructure. The ideal candidate will have a strong background in SDWAN, Cloud WAN, and the migration..., Job Description Are you a UX Designer who loves turning complex problems into clear, intuitive experiences? We're looking for a Senior UX Designer to join a dynamic product team on a 6-month contract. Your mission? Lead the design of a key product as it moves to a new..., Content Designer (Must have central government experience) 12 month fixed term contract Remote The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid...

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Mechanical Contract Manager

ATS Gas Services £50,000

ATS Gas Services Ltd provide maintenance, repair and installation services to oil and gas fired heating systems for clients across Northern Ireland. Our clients include Housing Associations, Health Trusts, Education Establishments and the private sector. We are recruiting...

Muse Group

Muse Group empowers music makers. We create the world’s most popular content, apps and platforms for playing, recording and composing music.

Through our expansive music catalogs, educational expertise, innovative learning tools and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day. 

The Muse community is now over 400 million strong. And we’re just getting started. 

Our future vision is of a world with over a billion music makers — and we have a drive to expand our influence into other creative spaces too.

What do we make?

We make essential resources for all kinds of creatives, from performers to podcasters. Learn more about the leading Muse Group products here.

Who are we?

Muse Group began life as Ultimate Guitar, the largest online global community of musicians. Eugeny Naidenov founded Ultimate Guitar in 1998, with a dream to make it easy for guitarists to play songs by Guns ‘N’ Roses and his other favorite rockers. From there, the site grew from a plucky, tab-sharing trailblazer into a global leader of online music publishing. 

In 2017, Ultimate Guitar acquired MuseScore, expanding its reach into sheet music. Muse Group has only continued to grow from there — and now includes Audacity, StaffPad and many more. 

In 2023, Muse Group acquired Hal Leonard, the legendary global sheet music publishers, adding an unparalleled music catalog and educational expertise to the team.

Today, we are an international, visionary team of creatives, music lovers and audio obsessives, developing products we could not live without.