Helpdesk Coordinator

This is a part-time, on-site role for a Front of House & Administration position in Edinburgh, with potential to become full-time in the near future, depending on performance and other factors. The role includes day-to-day tasks such as greeting and assisting customers, managing customer inquiries, handling transactions, and maintaining store presentation. Administrative tasks include managing inventory, data entry, scheduling, and supporting various operational needs. The candidate will also assist in promoting and upholding the high standards of Mackenzie Leather Edinburgh., * Luxury customer service skills: Deliver an exceptional in-store experience. Greeting and assisting customers, handling inquiries, and managing transactions.

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We're looking for an enthusiastic, organised, and luxury-trained professional to join our team as a Part-Time Sales & Shop Manager., * Communication skills: Excellent written and verbal communication skills are essential for effective customer interactions.

• Organizational skills: Manage daily shop operations and accounts. Proven ability to manage multiple tasks, prioritize, and maintain a well-presented store environment.
• Use digital tools: Familiarity with basic computer applications and software relevant to retail operations. Advanced knowledge on Word, Excel, Adobe Suite. For Till, DHL and we'll be trained for other computer software we use.
• Contribute to creative marketing: social media, newsletters, blogs.
• Experience in luxury retail or the leather industry is a plus.
• Ability to work independently and as part of a team.
• Carefully package products and prepare orders for worldwide shipping.

Personal qualities in favour to the job position:

• Engaging & Personable. Social & Approachable.
• Professional & Polished.
• Confident Communicator.
• Empathetic Listener.
• Organised & Detailed-Oriented.
• Proactive & Self-Motivated.
• Creative & Adaptable.
• Calm under Pressure.
• Passionate About Craftsmanship: genuinely values quality and heritage, and can share that story with pride.

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Mackenzie Leather Edinburgh, established in 1990, is located in St. Mary's Street at the heart of the old town. Our business is dedicated to creating high-quality leather products mostly by hand, using the finest Italian, Spanish, and British leather. Over the years, we have developed a variety of products while staying current with fashion trends. Our close-knit team upholds the tradition with passion and respect, continually inspired by the art of crafting exceptional leather goods., Company Description Optimus Decorating is a professional painting and decorating contractor based in Paisley, Scotland. We provide high-quality services for new build housing, industrial and commercial projects. Our team focuses on customer satisfaction and attention to..., At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about..., INTERNAL APPLICANTS MUST APPLY VIA MYSELF NLC5 £26,991 - £28,665 North Lanarkshire Council, as one of Scotland's largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for..., At KFC, everyone gets a seat at our table. We feed our people's potential - to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: We're not looking for years of experience..., INTERNAL APPLICANTS MUST APPLY VIA MYSELF NLC4: £27, - £28, (Pro Rata for Part Time) North Lanarkshire Council, as one of Scotland's largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part...