Lead Receptionist/Administrator
Role details
Job location
Tech stack
Job description
This is a key front-of-house and office support role, perfect for someone who enjoys being at the heart of a busy, professional environment. You'll be the first point of contact for visitors and callers, creating a welcoming and confident first impression, while also providing high-quality administrative and secretarial support to the wider team.
You'll work closely with senior colleagues, keep things running smoothly behind the scenes, and play an important part in how the office looks, feels, and functions every day.
Key Objectives
Build and maintain positive relationships with customers, partners, and colleagues
Deliver a professional, efficient, and welcoming reception service
Provide reliable administrative and secretarial support to the wider team
Support clear and effective internal and external communication
Key Responsibilities
Reception and Front-of-House
Welcome visitors professionally, including arranging refreshments and lunches as required
Ensure reception and meeting areas are tidy, well-presented, and fully prepared
Manage incoming calls, identify the appropriate contact, take accurate messages, and relay information promptly
Meeting and Diary Management
Coordinate and allocate meeting rooms, ensuring all attendees are informed in a timely manner
Provide diary management support where required
Administrative and Secretarial Support
Provide accurate copy typing and general administrative support to the team
Assist the Senior Executive Secretary and Executive Secretary with delegated tasks
Support the day-to-day management of archive enquiries, including retrieving and filing documents
Assist with scanning documents and maintaining document management and housekeeping databases
Ensure legal documents are scanned, stored, and retained in line with company and regulatory requirements
General Undertake any other reasonable duties necessary for the effective operation of the office
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Requirements
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Benefits & conditions
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