IT Support Engineer

Our client is a well-established engineering-led organisation seeking a proactive and technically capable IT Support Engineer to join the business in a key, hands-on role. Reporting into the Facilities and Procurement function, you will be responsible for supporting, maintaining, and developing the company's IT and telecommunications systems, ensuring reliable, secure, and efficient day-to-day operations.

This is a varied position combining IT support, systems administration, project involvement, database management, and fleet coordination, making it ideal for an IT professional who enjoys a broad remit, a high level of ownership, and close collaboration with stakeholders across the business., * 1st & 2nd line IT support (on-site & remote)

• Support Windows/macOS, Microsoft 365, and Active Directory
• Maintain networks (LAN/WAN, VPN, Wi-Fi) and VoIP systems
• Manage hardware & software assets and licensing compliance
• Support core business systems (including Sage & Alphalogix)
• Assist with IT projects and infrastructure upgrades
• Maintain IT documentation and liaise with external suppliers
• Support the company car fleet administration

• Proven IT support or system administration experience
• Strong knowledge of Windows/macOS & Microsoft 365
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
• Experience with Active Directory and backup solutions
• Good problem-solving and communication skills

Certifications (desirable): CompTIA, Microsoft, ITIL

This role offers the chance to take ownership of a broad IT remit within a well-established engineering business, working closely with decision-makers and contributing directly to operational efficiency. You'll be trusted, supported, and allowed to develop your technical and project experience in a stable, professional environment.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity., Founded in 1991, ASC Connections is a leading provider of permanent and temporary specialist recruitment services in the UK. With our Head offices based in West Midlands, our comprehensive network of offices spread across the UK provide local, national and international support. With over 30 years of experience, ASC Connections originated as supplying a specialist recruitment service to candidates and clients alike across more than one arena, as we successfully grew over time, our business diversified but our philosophy remained as important as it was back then; to be the chosen recruiter, working in defined sectors providing a highly professional and thorough service. What we do As a well-established employment agency with over 30 years' experience, people are the most important part of our business, our relationship with you is crucial to ensure we can support careers and business growth. Our Areas of Expertise focus on: * Engineering, Manufacturing & Technology * Supply Chain & Procurement Across these sectors, we also recruit for commercial roles and executive level positions. We strive to continually update our knowledge of each sector to provide a first class service to both employers and job seekers. However, we couldn't provide this support without the dedication of our employees., ASC Connections' aim is to provide a truly unforgettable high quality recruitment service to all ensuring that each individual and business that we work with fully realises their maximum potential and beyond. We have gained an excellent reputation in our respective market for listening, recognising and understanding the needs of our clients and candidates and delivering a complete service from beginning to end, bringing a wealth of skill and expertise to every assignment we undertake.