Senior Solutions Engineer

Ocho

Londonderry, United Kingdom

6 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Senior

Job location

Remote

Londonderry, United Kingdom

Tech stack

JavaScript

.NET

API

Agile Methodologies

C Sharp (Programming Language)

Software as a Service

Information Systems

Data Mapping

Data Structures

Relational Databases

JSON

Python

Simple Object Access Protocol (SOAP)

SQL Databases

Systems Integration

XML

Scripting (Bash/Python/Go/Ruby)

Information Technology

Job description

As a Senior Solutions Engineer, you will work closely with customer technical teams and internal stakeholders to design and implement reliable, scalable integrations. You'll lead technical discussions, run discovery workshops, and act as a trusted technical advisor throughout the integration lifecycle., * Lead customer-facing integration calls with technical stakeholders

Run discovery workshops to understand customer systems, data structures, and workflows
Translate business and technical requirements into maintainable integration solutions
Design and implement integrations using APIs, automation frameworks, and internal tooling
Configure, test, and validate integrations including data mapping and transformation
Troubleshoot and resolve integration issues in a clear and timely manner
Maintain and monitor existing integrations as customer requirements evolve
Collaborate closely with Product, Engineering, and Implementation teams
Produce clear technical documentation and integration specifications
Feed customer insights and recurring patterns back into Product and Engineering
Continuously improve integration processes to increase scalability and quality

Requirements

Do you enjoy working directly with customers to solve real integration problems? Are you comfortable translating business requirements into scalable technical solutions? Looking for a role where you can combine technical depth with strong client-facing work?, * 3+ years in a technical, customer-facing role (Solutions Engineer, Integration Engineer, Implementation Engineer, or similar)

Experience working with SaaS platforms and system integrations
Degree in Computer Science, Information Systems, or equivalent practical experience

Technical Skills

Strong experience working with APIs (REST; SOAP exposure beneficial)
Comfortable with data formats such as JSON, XML, and CSV
Experience with integration tools, automation platforms, or iPaaS solutions
Basic scripting or development experience (C#, JavaScript, or Python)
Working knowledge of SQL and relational databases
Comfortable collaborating with engineering teams and reading technical documentation
Familiarity with Agile delivery environments