1st Line IT Support
Firstcom Europe
Bolton, United Kingdom
4 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 27KJob location
Bolton, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Dynamic Host Configuration Protocol
DNS
Microsoft Office
SharePoint
Virtualization Technology
Backup and Restore
Firewalls (Computer Science)
Network Server
Job description
Providing troubleshooting and resolving technical issues, including tasks like password resets, software installs as well as providing support for software and hardware.
Requirements
The successful applicant will have a good understanding of networking and Microsoft 365 along with strong communication and organisational skills.
The successful candidate should have a good working knowledge of the following areas:
- Microsoft 365 (Email and SharePoint/OneDrive)
- Active Directory
- DNS, DHCP, File & Print.
· Windows 10 & 11 support.
· Microsoft Office Applications
It would be advantageous for the candidate to have some knowledge in the following areas:
- Virtualisation technologies
- Switching & Firewall technologies
- Backup software for Servers and Microsoft 365
- 3CX Telephone systems
