Operations Support Administrator

We are seeking a motivated Administrator to join our expanding E-Commerce team in a full-time, permanent role. Working 40 hours per week on a shift basis between Monday and Sunday, you will report directly to the E-Commerce Manager and play a vital role within our fast-paced, 24/7 cargo import operation. This is an exciting opportunity to be part of a high-performing team, where no two days are the same and your contribution will directly support the smooth and compliant movement of goods through our e-commerce facility.

You will play an essential role in supporting the efficient handling, documentation and compliance of air cargo operations. You will ensure all administrative processes are completed accurately and in a timely manner to facilitate the smooth movement of goods.

Glasgow Prestwick Airport directly employs circa 450 people and supports over 4,000 jobs across the aerospace cluster. Situated in the heart of Scotland's aerospace industry we offer a diverse range of in-house aviation services providing vital connections to the rest of the world.

Duties

• Managing and checking import documentation to ensure compliance and accuracy
• Preparing load lists and manifests, securing approvals, and releasing shipments to final-mile providers
• Issuing loading instructions and load plans to warehouse teams
• Transmitting electronic and manual manifests to required standards
• Receiving, splitting, and distributing inbound flight paperwork
• Proactively notifying customers of shipment arrivals
• Acting as the first point of contact for staff queries relating to HR, payroll, rosters, training, and operational matters
• Maintaining accurate records for staffing, absence reporting, training, and communications
• Working closely with HR on onboarding, contracts, right-to-work checks, and ID management
• Supporting roster preparation to ensure effective staffing coverage
• Providing general administrative support, including data entry, document preparation, and meeting coordination

Do you have experience in Typing?, * Proven office experience in an administrative or clerical role

• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications
• Experience with QuickBooks or similar accounting software is desirable
• Excellent organisational skills with the ability to prioritise tasks effectively
• Demonstrated typing speed and accuracy for data entry tasks
• Good phone etiquette and communication skills to liaise professionally with clients and colleagues
• Previous experience in data management or record keeping is advantageous
• Familiarity with office equipment such as printers, scanners, and telephony systems

This position offers an engaging environment where organisational skills and attention to detail are valued. The ideal candidate will be proactive, reliable, and eager to support our team in achieving operational excellence.

Job Types: Full-time, Permanent

Pay: £27,171.26 per year, * Company pension

• Employee discount
• On-site parking