Data Analyst

This role is a blend of data management with account support, ensuring internal systems are accurate and up-to-date while proactively managing member relationships. The successful candidate will support operational efficiency, enhance customer satisfaction and help drive commercial success through data integrity, reporting and client engagement. RESPONSIBILITIES

• Ensure data accuracy, consistency and integrity across CRM, spreadsheets and reporting tools
• Cross referencing excel documents and identifying data trends
• Run regular data quality checks and resolve discrepancies.
• Produce reports and regular insights to inform business decisions
• Act as a primary contact for members on data related queries and routine account matters
• Build strong relationships with assigned members
• Coordinate rebates, promotions, and product information with suppliers
• Resolve account issues quickly, escalating where necessary to senior management
• Identify process improvement opportunities within data and account workflows

• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Intermediate Excel Skills - Able to create formulas etc
• Excellent organisational and multitasking abilities
• Strong communication skills both verbal and written