Systems Specialist

Are you an ERP / Warehouse Management Systems Specialist who understands how warehouses really work, and enjoys making systems fit the operation, not the other way around?

This is a hands-on role at the heart of a major digital transformation where you'll help shape how ERP and WMS systems support day-to-day operations across multiple sites.

You'll be deeply involved from the start, leading operational requirements, configuring systems, and supporting testing during implementation. Once the system goes live, you'll take ownership of ERP/WMS administration and support, becoming the go-to person for operational systems across the group.

If you like being close to the warehouse floor while still working on systems and technology, this role offers the best of both worlds.

What makes this role exciting?

• This is a key role in a large-scale ERP & Warehouse Management System implementation
• You'll have real influence over how warehouse processes are translated into system design
• It's a hands-on, operationally embedded role with visible impact
• You will maintain ongoing ownership of ERP/WMS systems after go-live
• You'll closely collaborate with both IT teams and warehouse operations

Why this could be your perfect fit:

• You understand warehouse and distribution environments and enjoy improving how they run
• You're comfortable gathering requirements directly from operational teams
• You like configuring systems, testing changes, and seeing them work in real life
• You enjoy being the bridge between IT and operations
• You're practical, adaptable, and happy to get hands-on when needed, * Lead operational requirements gathering, turning warehouse workflows into clear system specifications.
• Configure and maintain ERP/WMS settings, including rules, processes, and layouts, while managing labelling, printing, and handheld scanner integrations.
• Support system setup, ongoing maintenance, and functional testing, including user acceptance testing.
• Day-to-day, you'll provide support and troubleshooting for operational teams and act as the main point of contact between operations and IT for any system-related issues.

Do you have experience in Warehouse management system?, * Experience in IT support, systems, or consultancy within a warehouse or distribution environment

• Strong understanding of warehouse processes and operational workflows
• Familiarity with ERP/WMS platforms (any system as training can be provided)
• Experience with labelling, printing, and handheld scanning devices
• A problem-solving mindset and willingness to get stuck in
• The following skills are desirable: System integrations or APIs, basic SQL, involvement in ERP or WMS implementation projects, * Will you be able to work full-time, on-site in Poole, Dorset (if you are relocating, please detail your relocation plans), * IT support or systems: 2 years (required)
• ERP/WMS platforms: 1 year (required)
• warehouse processes and operational workflows: 1 year (required)

• Salary of £36,000 - £40,000 depending on experience
• 22 days holiday + bank holidays, with holiday buy and sell scheme
• Profit-sharing bonus scheme (paid monthly and at year-end)
• Free EV charging and on-site parking
• Free lunch every Friday
• Pension scheme
• Employee Assistance Programme
• Eye care vouchers
• Cycle to work scheme
• Retail discounts
• Birthday vouchers
• Discounted workplace massages
• A stable, well-invested IT environment with long-term plans, * Based in Poole, Dorset (on-site)
• Working hours: 8:00am-5:00pm, Monday-Friday (1 hour for lunch)
• Ideal for someone who enjoys being close to operations while shaping systems

Apply now if you enjoy improving warehouse management systems, working closely with operational teams, and want to be part of a transformation where your work is valued!

We welcome applications from people of all backgrounds, including neurodivergent candidates. If you'd like any adjustments during the recruitment process, just let us know, we're happy to support you.

Warehouse Management Systems Specialist, WMS Specialist, ERP Specialist, WMS Specialist, Systems Specialist, Warehouse Systems Analyst, Operations Systems Specialist, ERP Implementation, Warehouse Technology, Warehouse Management System, Application Support Engineer

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking
• Transport links