Operational Intelligence Delivery Engineer

Join us as an Operational Intelligence Delivery Engineer to improve the performance and reliability of our powered installations. You'll work with County System Performance teams to enhance our monitor fleet and drive improvements to the DNM platform.

Your role includes resolving sensor issues quickly, identifying high-risk areas to prevent recurring failures, and reducing reactive work through proactive planning. You'll analyse performance and predictive data to manage the sensor fleet effectively and support network optimisation.

Accountabilities & Responsibilities

• Adhere to all Wastewater Network policies, procedures, Environment Agency protocols, and regulatory requirements daily.
• Oversee deployment, configuration, and maintenance of sensors to ensure accurate data and reduce flooding, pollution, and asset failures.
• Maintain reliable, accurate, and complete sensor data in corporate systems (SAP, STS, DNM platform).
• Build and sustain strong relationships with internal teams and external suppliers to support operational goals.
• Identify and address repeat sensor or asset failures, implement interventions, and support reactive work as needed.
• Act as the coordinator for all H&S matters related to sensor installation and maintenance, ensuring compliance with company policies.
• Monitor sensor performance, recommend deployment strategies, and manage investment requests to enhance drainage and asset performance.
• Provide technical guidance to field teams, contribute to incident reports, and lead operational matters related to sensor installations

• Proven experience working on powered assets, with strong knowledge of sewer operations, pumping station principles, and wastewater network policies.
• HNC in Civil Engineering is essential; a degree and professional institute membership (Civil/Water Industry) are desirable.
• Awareness of Confined Space Regulations 1997, CDM, NRSWA, and sewerage law, with excellent understanding of health and safety standards.
• Strong analytical, problem-solving, and IT skills; excellent communication, influencing, and customer service abilities; capable of working under pressure and managing deadlines.
• Budget awareness, commercial acumen, ability to plan short to medium term, full UK driving licence, and experience interfacing with internal and external stakeholders.

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes, We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.