Medior SAP International Client Delivery Lead
Role details
Job location
Tech stack
Job description
Medior SAP International Client Delivery Lead supports the delivery of SAP AMS services for international clients, focusing on operational excellence, resource coordination, and client satisfaction. This role requires strong communication skills in French and English.
Which tasks can you expect?
- Financial Support
- Assist in monitoring budgets, actuals, and KPIs.
- Customer Relationship
- Serve as a point of contact for French-speaking clients.
- Communicate progress and challenges proactively.
- Resource Coordination
- Support resource assignment and capacity planning.
- Maintain backlog and prioritize work.
- Business Support
- Assist in identifying upselling opportunities.
- Support project readiness and hyper-care activities.
- Internal Collaboration
- Work closely with AMS Tribe Lead and internal teams.
- Contribute to process improvement initiatives.
Requirements
Do you have experience in Upselling?, * 3-5 years in SAP AMS or similar delivery roles.
- Strong organizational and coordination skills.
- Fluent in French and English (mandatory).
- Knowledge of SAP AMS processes (Incident, Change, Release Management).
- Ability to work in an international environment.
- Willingness to travel as needed.
Benefits & conditions
️ Flexible working schedule ️ Private medical insurance 100% covered by SD Worx ️ 25 vacation days ️ 18 hours for personal matters ️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August) ️ Edenred flexible retribution options: meal vouchers, transport vouchers, etc. ️ Laptop and equipment provided ️ Workation: possibility to work from any SD Worx location (4 weeks per year, EU only) ️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training ️ Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!
From many places, we work as one, moving from better to best together.
SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
