Helpdesk Administrator

Working from our in-house FM Software Package the candidate will be trained to log-calls / update the systems to keep our information live in a busy Helpdesk environment.

Day to day tasks.

· Sending and receiving emails

· Raising and closing jobs on our FM Package

· Raising POs to Supply Chain

· Updating notes on job progress in a live environment

· Answering phones and liaising with engineers and clients

Do you have experience in Technical support?, · Experience of Microsoft Office packages

· Ability to work within a team structure

· Good telephone manner & understanding of customer care

· Experience of CAFM systems would be an advantage