Technical Support/System Engineer
Role details
Job location
Tech stack
Job description
Functional / Repair of Fronius welding equipment including inverters, torches, hose / packs, and automated systems / Providing support to customers and troubleshooting / Providing service and calibration of welding equipment / Safety test and weld test after repair and servicing / Providing technical support for the introduction of new products/systems/processes into the market / Providing email and telephone support for technical and welding queries/problems / Providing pre-sales and after-sales support to the sales team and customers / Providing support to demonstrations of welding equipment / Assisting with events (trade fairs, seminars, etc.) / Assisting with stock control
Requirements
Do you have experience in Welding?, Technical experience preferably on technical support of electrical equipment / Electrical engineering qualification / IT skills including Microsoft office suite (Excel & Word) / Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage / Sales minded/ good customer communication skills / Good communication skills and knowledge transfer abilities / Team worker / Flexibility (working hours and tasks arranged to suit customer requirements) / Customer orientated attitude with professional approach to clients Language / Fluent English (spoken and written) / German would be an advantage but not essential. The role will involve: / Travel UK and Ireland daily, weekly