Principal Enterprise Architect
Role details
Job location
Tech stack
Job description
The key purpose of the role is to enhance the customer experience and drive profitable growth. The Architect is the customer's Trusted Advisor for technology and design, as such an integral part of customer's matrix technical leadership team. They create value through the exploitation of technology across complex architectures., The Princiapl Architect is the primary customer interface up to CIO level for all technical design aspects of BT's solution. Specifically:
- Be part of the account leadership team and the customers trusted advisor
- Maintain a multi-year solution roadmap, co-created with the customers key decision makers and stakeholders. Drawing on the customer's business drivers, industry trends and BT's product and solutions portfolio
- Ensure technical risks and issues are managed and mitigated
- Provide leadership to the operational teams in moments of major customer jeopardy
- Drive revenue generation, cashflow, EBIT, NPS and on time quality delivery
What we'd like to see from your CV
Technology expertise: A diverse range of technical skills at an architecture level, deeper in a number:
- WAN / LAN / Wi-Fi (e.g. HPE, Fortinet, Cisco)
- Software defined networks (SDWAN, SDLAN, Segmentation)
- Security (e.g. ZTNA, IAM, IDS/IPS, ZTNA, SASE, Firewalls)
- Proxy Technology (e.g. Palo Alto, Bluecoat, Ivanti, Cisco)
- Collaboration / Voice (e.g. MS Teams, Cisco, GSIP)
- Contact Centres (e.g. Avaya, Genesys)
- Public/private Compute / Cloud (e.g. AWS, GCP, Azure)
- Tooling / IaC (e.g. Netbrain, Terraform)
Requirements
- Strategy Development (e.g. discovery, requirements, road mapping, architecture)
- Methodology (e.g. TOGAF, MBSE, ITIL, DevOps, etc.)
- Architectural/Technical governance
- Excellent communication and presentation skills to Cx level
- Solution Design and Delivery and risk management
- Virtual Team strategy setting and leadership
- Commercial Awareness
- Stakeholder management
Benefits & conditions
At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
- 15% on target bonus
- Car Allowance
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- 25 days annual leave (not including bank holidays), increasing with service
- Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
- Discounted broadband, mobile and TV packages and access to 100's of retail discounts including the BT shop
- Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up!ives through customer sales