Senior AI Researcher Digital Experience Monitoring - Full time/Part time

We are currently seeking to fill the follwing position at our location in Vienna. 1 Senior AI Researcher (m/f/x) Digital Experience Monitoring - Full time/Part time Role description: We¿re hiring an applied AI researcher who bridges product management and software engineering. You will own end-to-end discovery and prototyping for AI in Digital Experience Monitoring (DEM): understand user pain points and telemetry signals (RUM, logs, traces, metrics), identify high-impact AI opportunities, build proof-of-concepts with our in-house stack and modern AI tooling, and partner with PMs and engineering to land them on the roadmap.

We offer this role full-time and are happy to consider part-time options starting at 30 hours per week.

Your tasks:

• Bridge product and engineering to discover, prototype, and validate AI capabilities for DEM.
• Conduct applied research in scalable data processing; design efficient algorithms and architectures for large-scale data (e.g., pattern detection, multi-dimensional cube analytics).
• Build preprocessing pipelines for high-volume telemetry (logs, metrics, traces, RUM) and apply LLMs/generative AI to surface user insights.
• Rapidly prototype features (e.g., incident summaries, anomaly/root-cause hints, UX pattern insights), harden for scale, and define success metrics.
• Collaborate with engineering and stakeholders to operationalize algorithms; present findings to PM/dev teams and drive roadmap inclusion.
• Ensure privacy, security, and responsible AI; monitor production impact and iterate based on feedback.

• PhD/MSc in Computer Science, AI, or related field; track record of independent research (publications/conferences).
• Strong software engineering background (ideally Java) and experience building data analytics systems with ML frameworks.
• Expertise/interest in performance optimization and algorithms (indexing, pattern matching, sketching, query optimization).
• Hands-on with streaming/batch data (Kafka, Flink/Spark), OLAP/time-series analytics, and vector search/RAG with LLMs.
• Familiarity with observability/DEM signals (RUM, logs, traces, metrics), anomaly detection, and multivariate time-series modeling.
• Clear communicator with strong stakeholder skills; excellent English (oral and written).

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.

Dynatrace is uniquely positioned to help our customers understand their business like never before. We provide end-to-end visibility across infrastructure, from cloud to on-prem, in a fully unified platform so they can see beyond scale and complexity. Our Al-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence. We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU - your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees., * A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. * Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. * A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. * An environment that fosters innovation, enables creative collaboration, and allows you to grow. * A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. * A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all * A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. * For this position we offer exclusive relocation support to our https://careers.dynatrace.com/locations/linz/, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click https://careers.dynatrace.com/relocation-austria/ to find out more.