Infrastructure Support Engineer

You will join a dedicated Infrastructure team acting as a point of escalation for complex technical issues across the business. The role focuses on maintaining, improving and securing cloud and on premises environments while delivering high quality support to internal users.

This is a varied role offering exposure to:

• Azure cloud infrastructure

• Secure enterprise environments

• Automation and operational improvements

• Modern digital workplace technologies

There will be occasional on call and weekend work, so flexibility is required.

KEY RESPONSIBILITIES

• Design, build, support and maintain Azure cloud environments

• Deliver and support Azure Virtual Desktop, including large scale migrations

• Build Azure Virtual Desktop environments from the ground up

• Support Microsoft 365, Office 365 and Exchange

• Support virtualised environments (e.g. Horizon, Hyper V)

• Manage and maintain network and firewall infrastructure

• Troubleshoot complex infrastructure and security issues

• Ensure environments remain secure, reliable and up to date

• Produce clear technical documentation

• Strong hands on experience supporting Azure infrastructure

• Proven Azure Virtual Desktop delivery, including large user estates

• Experience with Microsoft 365 and Exchange

• Virtualisation technologies such as Horizon and Hyper V

• Network and firewall management experience

• Strong troubleshooting and problem solving skills

• Clear communication skills and ability to document solutions

• Comfortable working independently and as part of a team

SECURITY CLEARANCE REQUIREMENT

Due to the nature of the systems and environments supported, this role requires eligibility for UK Security Check (SC) clearance.

Applicants must be able to meet SC clearance eligibility criteria, which includes requirements relating to citizenship, residency history, and criminal and financial background.